Unmanageable incidents are the stuff that nightmares are made for – as far as ITOps managers and their teams are concerned. Sometimes, risks become issues. Other times, incidents turn into problems. Any of these could lead to disastrous consequences, such as security breaches, unexpected data risks, and unplanned application downtimes – all of which directly impact the organization.

There is always something new on the horizon when it comes to technology. Isn’t it human nature to want to wait for the next 'new' model car, the next 'bigger' TV or the next 'faster' smart phone? The newest release might be more appealing – especially to higher-ups, who want the latest and greatest trending technology. But there are hidden risks associated with waiting to implement a new tool or solution.

Digital innovations have completely transformed the healthcare industry over the past decade. Today, clinical staff rely on applications to complete nearly every aspect of their day to day duties, from maintaining data privacy compliance to conducting telehealth. That makes it even more important that these critical applications stay online.

Early on in my career as a DBA, I began to realize I wasn’t a Database Administrator as much as the Default Blame Acceptor for nearly any application problem. Let’s face it—the first thing blamed when there’s an issue is typically going to be the database, and it’s a “guilty until proven otherwise” situation.

Our second SolarWinds Day was another success! For our second SolarWinds Day, we focused on our customers. We shared exciting new product updates, new tool releases, and some helpful tips for navigating 2023. Let’s dive into our recap, and make sure to check out the end of the post for a quick FAQ of questions asked by those in attendance. First of all, if you missed the event or want to revisit any sections, you can watch the full event on-demand here.

Having to switch between multiple desktop client windows to access them remotely is highly time-consuming and leads to a cluttered desktop. But you can simply ditch the frustration by using RDCMan for your RDP connections. In this article, we'll explore what it is, how you can use it, and the differences between mRemoteNG and RDCMan. We'll also discuss alternatives to this tool. So, let's dive in and learn how to use Microsoft's RDCMan to manage your remote connections like a pro!

As part of Nexthink’s launch of the new Nexthink Infinity Platform we also launched Collaboration Experience – adding detailed Microsoft Teams and Zoom call telemetry and insights to the comprehensive “See, Diagnose & Fix” capabilities of the platform. After 4 months, we are ingesting telemetry from almost 2 million employee calls and sessions a day – great testimony to the power and scalability of the Nexthink Infinity platform.

“If that doesn’t work, try a bigger hammer.” It’s an old saying we can all appreciate, but it isn’t always the best solution. Regarding the mobile workforce, smaller is sometimes better. As consumers, we’ve watched cell phone handset sizes change: first from large 1980’s car phones to pocketable “brick” phones. Then, smaller “flip” phones were replaced by our larger smart phones, which vary on screen size but remain pocketable.