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The latest News and Information on IT Service Management, Service Desk and related technologies.

ivanti

NIST and the Evolution of Zero Trust

Oct 29, 2024 By John Armstrong In Ivanti
It’s important for every cybersecurity professional to understand the work of the National Institute of Standards and Technology (NIST). That’s because it plays a pivotal role in shaping the cybersecurity landscape, particularly through its groundbreaking NIST zero trust efforts. Zero trust is a security paradigm that transforms the traditional approach to network security.
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ivanti

Cloud Migration Benefits - and the Challenges to Overcome

Oct 29, 2024 By John Armstrong In Ivanti
Cloud migration has become a strategic priority for many organizations. By moving data, applications and IT resources from on-premises infrastructure to a cloud-based environment, they can see multiple benefits. But cloud migration also comes with its own unique challenges. Gaining a deeper understanding of both the benefits and possible pitfalls of cloud computing is crucial before embarking on your cloud journey.
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InvGate

Understanding HWID: A Comprehensive Guide to Hardware Identification

Oct 28, 2024 By Ignacio Graglia In InvGate
Hardware identification, or HWID, might sound like jargon from an IT specialist’s playbook. But if you’ve ever wondered how software "knows" it’s on the right device or why certain apps only work on specific computers, HWID is the magic behind the scenes. This digital identifier keeps systems secure, helping software licenses run smoothly, and troubleshooting hardware hiccups. So, what exactly is HWID, and why is it so important?
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InvGate

How to Set up Router Settings in 13 Simple Steps

Oct 28, 2024 By Ignacio Graglia In InvGate
Setting up router settings can be really complicated. But don't worry—you're not alone. In this guide, we’ll cover exactly how to set up router settings for maximum speed, security, and functionality. Configuring your router may seem technical, but with the right steps and a little patience, you can unlock a faster, more secure internet connection without calling for backup. By the end, you’ll be navigating your router settings like a pro!
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ivanti

Device Management Remote Control is for Remotely Controlling

Oct 28, 2024 By Rob DeStefano In Ivanti
The title seems obvious enough, but if there weren’t a story behind it, this blog wouldn’t be necessary. How do you use remote control to keep your mobile deployments operating at peak performance? It turns out that the answers vary across organizations. The most common and expected purpose is to troubleshoot malfunctioning devices or apps. When a mobile worker is idle, it costs your business money.
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almaden ai

Evolving File Distribution for the Modern Workforce: LAN vs. WAN File Distribution in IT Asset Management

Oct 26, 2024 By Almaden AI In Almaden AI
In the ever-evolving work environment, flexibility is no longer a perk it's a necessity. Organizations worldwide have transitioned from strictly office-based setups to a diverse blend of office, home, and hybrid working arrangements. This evolution presents new challenges, especially for IT departments striving to efficiently manage file distribution across a dispersed workforce. At Almaden, we understand these challenges and have designed solutions that enable seamless IT Asset Management (ITAM) across both local and wide-area networks.
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startingpoint

5 Quick Solutions for Consulting Firms Struggling with Project Delivery

Oct 25, 2024 By StartingPoint In StartingPoint
Project delivery can be a major hurdle for consulting firms. Whether due to limited visibility, lack of transparency, poor coordination, or mismanaged client expectations, consulting firms face unique project management challenges that, if unaddressed, can delay project timelines and impact client satisfaction. To stay competitive and deliver on promises, consulting firms must adopt strategic solutions that improve their approach to project delivery.
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startingpoint

4 Challenges and Solutions for Growing Shared Services Teams in Enterprise Companies

Oct 25, 2024 By StartingPoint In StartingPoint
As enterprise organizations scale, shared services teams play an essential role in supporting internal departments and driving efficiency. From HR and IT to finance and legal, shared services teams streamline operations, reduce costs, and enhance internal client satisfaction. However, as these teams grow, they face unique challenges that can affect their ability to support internal departments effectively.
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The Future of ITSM Trends and Predictions

Oct 25, 2024 By Ivanti In Ivanti
The webinar highlights the shift from manual processes to a user-focused service model in IT. It addresses challenges like resource constraints and outdated methods while identifying trends such as AI integration and hyper automation. The importance of digital experience management is emphasized, along with AI's role in incident management and generative AI applications for ticket management. The future of IT automation predicts advancements in intelligent ticket escalation.
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