Operations | Monitoring | ITSM | DevOps | Cloud

In software terms, “open source” means applications and their source code are available for the public to download and modify free of cost. Anyone can access, edit, and supplement the code to create an enhanced version of the application. Vendors often do this by forking the source code to create their own version of the application, marketing their version commercially.

It is incumbent on cloud operations teams to choose the correct type of AWS EC2 instance relative to the underlying application. The wrong choice could adversely impact business and user experience. This article walks through a customer case study where the EC2 instance choice impacted their business.

Meeting the goal of delivering great performance and reliability in the face of our ever-changing, increasingly autonomous IT environments is fundamentally challenged by a data problem. Sure, there’s lots of it - logs, metrics, and APM traces - but it is exceedingly hard to extract actionable information when there are so many fast moving parts.

Broadcom is proud to be named a “Value Leader” in the 2021 EMA Radar Report For Network Performance Management. Broadcom received the highest vendor strength score and was selected as having the best alert and alarm management. We believe this recognition validates our strong NetOps vision and our ability to speed the delivery of new network monitoring software innovations that help address the network transformation challenges of our customers.

When I hear QUIC, my immediate reaction is, “The QUICk brown fox jumps over the lazy dog.” That sentence has been ingrained in me since my first typing classes decades ago! I doubt the creators of QUIC were going for this type of reaction when they put together the name… but the good news is that this isn’t an article on typing. We’re diving into what the QUIC protocol is, how it works and how it’s used, and how it’s going to impact web traffic in the future.

As a Nexthink V6 Customer, you’re already realizing the power and value of a proactive, Digital Employee Experience (DEX) management solution: more productive employees, reduction in employee issues, and a smoother, more accelerated time-to-resolution for employee-reported IT issues.

ZE PowerGroup Inc. is a British Columbia-based software company. It offers ZEMA, an award-winning data management, analytics, and integration platform. Although ZEMA was created in-house, the developers at ZE were never successful at measuring the performance of the application during the initial years. They tried a few third-party tools, but measuring the actual application performance continued to be a dilemma until they evaluated ManageEngine’s Applications Manager.

In this tutorial, we will go through a working example of a Ruby application auto-instrumented with OpenTelemetry. To keep things simple, we will create a basic “Hello World” application, instrument it with OpenTelemetry’s Ruby client library to generate trace data and send it to an OpenTelemetry Collector. The Collector will then export the trace data to an external distributed tracing analytics tool of our choice.

Since we first launched our customizable, brandable, public status dashboards, customers have been asking us for a dark mode version. We’re excited to announce dark mode has arrived! StatusGator is the premier status page aggregator that collects the status of all the services you depend on and organizes them into a handy public dashboard you can send to your team, users, or stakeholders. And now it won’t blind you with it’s bright white background!