Operations | Monitoring | ITSM | DevOps | Cloud

Apica’s Ascent has achieved remarkable results in the 2023 Application Performance Management Data Quadrant Report published by SoftwareReviews, a notable source for insights on the software provider landscape. The report gathers extensive customer experience data from business and IT professionals, offering detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

TrackJS started ten years ago. To date, the only funding TrackJS ever received was the initial founder investment of $4,500 dollars (a whopping $1,500 per founder). Today, you’d call us a “bootstrapped” business. We’re proud of that fact. It means there’s no outside investors. No one to make us build a product we don’t want to build. And no one that can pull the plug if the growth chart doesn’t look like a hockey stick.

Event. Alert. Incident. These terms are bandied about, often interchangeably, in IT operations management. Broadly speaking, they all refer to situations where something is potentially amiss and needs to be investigated and resolved. Each of these three words does, however, have a distinct definition. Because they are used in scenarios where clear communication and timeliness are critical, it’s important to understand the differences and use them appropriately.

While we built Grafana Loki as an open source log aggregation system that is cost effective and easy to operate, let’s face it: sometimes there is no time or bandwidth to mess around with self-managing and self-hosting. Luckily there’s the fully managed Grafana Cloud observability stack for log management. “Grafana Cloud is a no-BS platform. The engineering costs of hosting it ourselves would be much higher," says Jameel Al-Aziz, a software architect at Paradigm.

Gartner recently held their annual IT Symposium/Xpo in Orlando and Barcelona, respectively. We attended both events, a jam-packed four days of learning, dynamic conversations, and innovative sessions. It was great showcasing our latest capabilities, reconnecting with our clients, and witnessing first-hand the demand for Internet resilience within the broader community.

Now that we’ve had time to decompress from KubeCon, we wanted to do a writeup about our collective experience. Six of us spoke at the conference and Charity participated in a panel, so we included short talk recaps.

Have you ever wondered why some once-prominent companies now find themselves less popular, even overshadowed by smaller competitors? A prime example of this shift is Facebook. Although Facebook was the heartthrob of the 2000s, major issues like internet privacy and possible leaking of user records have made users more suspicious. Only 18% of American Facebook users think the platform protects their data and privacy.