Operations | Monitoring | ITSM | DevOps | Cloud

Recently in our Better Incidents Slack channel, there’s been some chatter around how people structure dedicated incident commanders at their company: distributed or centralized. The way I see it, there are two types of commanders: the temporary, distributed role — a hat that an on-call engineer or an engineering manager puts on during an incident. Then there’s the centralized, full-time role, where someone is the designated incident commander (or one of a few) for all incidents.

Your IT teams are critical to improving the efficiency of your operations and ensuring long-term business scalability. But as your organization grows and demands become more complex, the challenges of managing IT operations can become difficult, especially when managing multiple applications across various server environments. Containerization has become a popular solution for some of these challenges.

We built CloudZero for a simple reason: Bring business fundamentals to cloud-driven organizations without stifling innovation. It sounds simple, but for years, the intrinsic complexities of the cloud and extrinsic pressures to grab SaaS market share made it near-impossible for businesses to achieve this. Until CloudZero.

In our previous blog, we shared our firsthand experience of implementing a tracing collector API using serverless components. Drawing parallels with Amazon Prime Video’s architectural redesign, we discussed the challenges we encountered, such as cold-start delays and increased costs, which prompted us to transition to a non-serverless architecture for more efficient solutions.

In a series of blog posts about AI, I’ve been looking at how intelligent ChatGPT is, how good ChatGPT and Bing are when you employ them as a technology writer, and how the engineering team at Redgate is using GitHub Copilot to aid with writing code. Now it’s time to take a look at image creation tools, and where better to start than Andy Warhol? I like Andy Warhol.

AzCopy is a command-line tool provided by Microsoft to transfer data to and from Azure Storage services like Blob, File, and Table storage. It’s a vital tool for IT professionals who handle large-scale data operations, offering an efficient way to move data where it’s needed. However, as with any robust tool, users might encounter errors or issues while working with AzCopy. In this article, we’ll explore some common AzCopy errors and provide solutions on how to fix them.

If you’re a software developer in the public sector, you’re familiar with the unique challenges public sector professionals face. From grappling with tight deadlines and limited resources to working with complex legacy systems, the journey of a public sector software dev seems to be filled with obstacles at nearly every turn.