The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Incidents can be a bit noisy. Especially when it’s one of higher severity, there are a lot of moving parts that can make it difficult to come away with the information you want at a glance. And if you’re someone who isn’t necessarily tapped into the day-to-day of incident response, such as a head of a department or executive, you’ll want to be able to glean the most actionable information in just a few seconds without having to dig through dense documents.
In this release, we have addressed a number of bugs that were impacting the performance and functionality of the system. In the Kernel, we have resolved an issue where the broadcast was not being stopped after the first user acknowledged it. Additionally, we have fixed a crash that was occurring when loading component infos and an error log that was being generated when the Kernel started in suspended mode.
The last few years have led to an increasingly digital world. We are all online, streaming, shopping, or simply surfing. In this new world, customer experience is more critical than ever. Customers want things to work as seamlessly as possible, and when things go wrong, so goes their trust and business. The key priority for many businesses is keeping those systems running as smoothly as possible to keep customers happy and build their loyalty.