DevOps Lifecycle: Step-By-Step Walkthrough & Best Practices
Want to know more about the DevOps lifecycle? We explain the seven phases in DevOps, and how each one plays a vital role in the development process.
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Incident Management
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Going from Zero to SRE
Establishing a formal SRE practice can be either a 'nice-to-have' or a 'must-have' depending on org size, and team structure among other important factors. In this blog, Ricardo Castro shares his thoughts on the key SRE principles that every organization must incorporate and when they should incorporate in their SRE journey.
The doctor is in: why domain agnostic AIOps is a necessity for diagnosis
Gartner recently identified two different high-level categories of AIOps: domain-centric and domain-agnostic. Elik Eizenberg, CTO at BigPanda, explains the difference and why would you need the latter to gain an overall view and understanding of your IT Ops.
What's New: Introducing the PagerDuty App for Salesforce Service Cloud
In today’s world of digital everything, where customers are increasingly demanding instant updates when problems occur, it’s more important than ever to take immediate action. Seconds matter, and teams need to be empowered to proactively solve customer-impacting incidents as quickly as possible.
Now available: FireHydrant plugin for Backstage
Quickly and efficiently manage your incidents with FireHydrant and Backstage!
A Developer's Perspective: Lessons from Open Source with FireHydrant and Backstage
We’re proud to announce that our front end FireHydrant plug in has been open-sourced as part of Backstage, an open platform for infrastructure tooling, services, and documentation created at Spotify. We introduce FireHydrant’s incident management and analytics in Backstage, where you can quickly and efficiently manage your incidents.
September 2021 Update: Routing voice calls to on-call staff
Yippie! Our September update adds live call routing as well as a voice mailbox with notification feature to SIGNL4. All details can be found in this article.
PagerDuty - Time to Value (Extended 3.75 min.)
When critical incidents do arise, you need the best, most accurate solution for real-time work. Even if you choose to weather the long implementation and cost, when compared to ITSM tools, PagerDuty can provide response times of over 10 times faster when it matters most.
New integrations: Amazon EventBridge, ServiceNow, Zendesk, Zammad, Splunk, and More
Our ecosystem continues to grow: we have added 10 new integrations within the last months. Integrations are the bridge between alert sources and on-call teams and have always been a top priority at iLert. They are one of the reasons why iLert is so easy to adopt for small and large companies alike.
PagerDuty Integration Spotlight: Buildkite
PagerDuty’s Change Events are a powerful way to collect information from your service ecosystem. To maintain velocity as your application deployments scale, every second counts. Integrating Buildkite with PagerDuty ensures you have all the information you need, when you need it. After you install the integration from the PagerDuty Service Directory, you’ll be able to configure your #Buildkite pipelines to send change events to your services whenever a build completes, pass or fail.