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Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

3 Focus Areas for Improving Business Resilience

More than 2,800 senior executives in organizations of all sizes across 29 industries and 73 countries weighed in on their 2020 crisis response plans in PricewaterhouseCooper’s (PwC) annual impact survey. This is a valuable insight into resiliency planning, business operations, and the future of the workplace.

Are You Spending Enough on Cybersecurity?

Cybercriminals do not discriminate against the organization, people or industry they target. These actors look to exploit vulnerabilities in resources to intercept valuable data from small and medium-sized businesses (SMBs). Cyberattacks are inevitable, and organizations must have the right controls and information security systems to mitigate the impact of an attack.

Improving your team's on-call experience

Your engineers probably dislike going on-call for your services. Some might even dread it. It doesn't have to be this way. With a few changes to how your team runs on-call, and deals with recurring alerts, you might find your team starting to enjoy it (as unimaginable as that sounds). I wrote this article as a follow-up to Getting over on-call anxiety.

SREview Issue #16 August 2021

We’re kicking off August with some thrilling news: Blameless has closed a $30M Series B fund raise! Learn more about how we’re entering the next phase of our journey to advance reliability for engineering teams here. We’re so grateful to our customers, collaborators, and the entire SRE community for their support! Let’s dive in with our favorite content for the month!

Supercharging incident response with runbook automation

The global pandemic is estimated to have accelerated digital transformation by at least seven years—and it’s showing no signs of stopping. In fact, companies are investing even more into software-driven experiences. A recent Gartner forecast points to worldwide IT spending increasing 8.4% to $4.1 trillion in 2021, with much of that spend on mission-critical, customer-facing services.

We've raised a $23M Series B to help us get to a world where all software is reliable

At FireHydrant, we envision a world where all software is reliable, and we’re on a mission to help every company that builds or operates software get closer to 100% reliability. Today, we’re thrilled to announce that we’ve raised $23 million to help us further our goal.

Timely Delivery with Enterprise Alert

Murphy’s Law states that anything that can go wrong, will go wrong. The challenge for most businesses is putting the right method of communication in place for when the inevitable happens. The only way to handle this is to expect the worst and then prepare for it. A key factor in deciding for any alerting solution is can my team be notified properly when a major outage happens .