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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

TTS Dictionary - xMatters Support

Jan 20, 2023 By xMatters In xMatters

The TTS dictionary in xMatters is used to customize how the Text-to-Speech engine pronounces words used in your voice notifications. You can use this to change common acronyms or abbreviations used by your company into something that listeners can understand better when spoken aloud.

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Causes of Data Center Outages and How to Overcome Them

Jan 19, 2023 By Chandana In Infraon

With the increasing computing requirements and complexity of data center systems, unplanned downtime has become a severe threat to enterprises in terms of process violations, revenue losses, and reputational issues. Although data center failures are quite common, it can be difficult to predict every scenario that might have a severe impact on the expansion of your company. Especially when some factors, like a natural disaster, can simply be beyond your control and result in data center outages.

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Infraon

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A powerful new incident analytics experience is now generally available for Enterprise customers

Jan 19, 2023 By Dylan Nielsen In FireHydrant

Automatically measure MTTR, impacted infrastructure, task completion, and more with new incident analytics.

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FireHydrant

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APIs Impact on DevOps: Exploring APIs Continuous Evolution

Jan 18, 2023 By xMatters In xMatters

An application programming interface (API) is a set of rules and protocols that enables different software applications to communicate and share data and functionality. The concept of an API has been around for a long time. However, APIs as you know them emerged in the late 1990s and early 2000s with the rise of the internet and web-based services. As more businesses began to offer online services, the need for a standardized way for these services to interact and share data became apparent.

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Interlink Software arrives on the Cisco AppDynamics Marketplace!

Jan 17, 2023 By David Arrowsmith In Interlink

We are delighted to share the news that our integration with leading, real-time Application Performance Monitoring (APM) vendor Cisco AppDynamics is now listed on the AppDynamics Marketplace.

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Interlink

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3 tips for reducing stress during incident response efforts

Jan 17, 2023 By Malcolm Preston In FireHydrant

Panic takes time and energy away from swift incident response, leading to second-guessing, a higher likelihood of mistakes, and analysis paralysis. Here are three tips to minimize it.

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FireHydrant

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IT Workflow Explanation

Jan 15, 2023 By Interlink In Interlink

IT Workflow Automation serves to automates the execution of IT tasks and processes. This can include everything from provisioning new servers and deploying software updates to monitoring and troubleshooting IT systems. Workflow automation helps organizations reduce the time and effort required to perform these tasks by automating manual processes and eliminating the need for manual intervention. It can also improve the accuracy and consistency of these processes, as there is less room for human error.

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10 Points of consideration for investing in an Observability Platform for your organization.

Jan 15, 2023 By Interlink In Interlink

10 Points of consideration for investing in an Observability Platform for your organization: Scalability Can the observability platform handle the volume of data that your organization generates? Compatibility Is the observability platform compatible with your organization's existing systems and technologies? Ease of use Is the observability platform user-friendly and easy for your team to adopt and use?

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Interlink

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That's Great IT: Build and defend your 2023 ITOps budget

Jan 13, 2023 By BigPanda In BigPanda

It’s that time of year when ITOps leaders quantify their plans in budgets that must compete with other equally hungry groups for limited corporate resources. How can the thankless task of proactively preventing outages and speeding time to resolution win against funding flashier projects? Real-world facts can make that difference. Some of the major topics Nigel and Craig will discuss is how to help organizations successfully build and defend their 2023 ITOps budget for investments in tooling, headcount, and workflow improvements.

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PagerDuty Status Pages Enable Real-Time, Proactive Customer Communication During Incidents

Jan 12, 2023 By PagerDuty In PagerDuty

Integrated, Intuitive Feature Saves Time and Money, Aligning Technical and Customer-Facing Teams, Allowing Further Consolidation on to the PagerDuty Platform, and Building Customer Trust During Large-Scale Events.

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