Operations | Monitoring | ITSM | DevOps | Cloud

While checking in recently with one of Anodot’s newest clients, I got the sort of feedback that every product owner loves hearing. I asked, “During this past month, have you been able to check alerts triggered for your region? Do you use them? Do you have any feedback?” They replied, “The alerts are spot on. Thanks all.” The company then went on to adopt Anodot across more teams. So why are we so obsessed with alerts being spot-on?

The world of IT is changing and altering the face of the workforce. New technologies, like AI, cloud and IoT, have morphed IT infrastructure into an extremely complex beast and, in doing so, have impacted the work of those who manage it. Meanwhile the European Commission estimates there will be a shortage of 756,000 skilled IT workers by next year.

Horizontal innovation refers to the inculcation of technological advancements in different industries and domains of human life. When we imagine how these life-changing technologies are poised to change our lives, at the beginning of their adoption curve, the future is somewhat filled with hopes and fears. Statisticians and logicians have shown their support for the induction of these technologies into our lifestyle – and rightly so.

It sucks to be on-call when processes are not well defined and streamlined. Especially around the holidays. You really don't want to hear your phone repeatedly going off right when you're sitting for Christmas dinner with your loved ones or getting to unwrapping the good presents (the ones with the sparkly wrapping paper :P). Your on-call team’s stress levels reflects the health of your system, the cleanliness of your code and the culture of your organization.