Technology is changing the world faster than ever. Thanks in part to the rise of the Software-as-a-Service (SaaS) model, customers have come to expect the apps they use to be accessible at all times. As a result, companies are transforming the way their teams operate in order to meet these demands. And perhaps no team experiences the impact of a transformation like this more than IT.
Cloud adoption continues to increase, and although Forbes projects that 83% of enterprise workloads will be in the cloud by 2020, that leaves approximately 17% still on-premises. For many organizations, a hybrid approach to infrastructure strikes the right balance. Regardless, whether running cloud, on-prem, or hybrid environments, IT teams must stay aware and in control during incidents and service disruptions. This need was the reason we built Edge Connector for Opsgenie.