Opsgenie

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Opsgenie's Microsoft Teams integration is now available in Microsoft AppSource

Utilizing ChatOps for issue resolution isn’t new, but the benefits of using a single tool for communicating and resolving issues gives it lasting power. The ChatOps model enables teams to take action on their day-to-day work directly from collaboration platforms, including Microsoft Teams. Since many Dev and ITOps folks are using Microsoft Office 365 for their daily work, it was a natural next step for Opsgenie to align with Microsoft Teams.

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How to use CloudWatch to generate alerts from logs

There are more than a million people using Amazon Cloud products, so it follows that many customers are employing an AWS integration with their Opsgenie instance. One common use case involves creating Opsgenie alerts from CloudWatch Logs to help stay ahead of issues and prevent incidents. CloudWatch Logs is an AWS log storage and monitoring feature that collects logs from all systems, applications, and AWS services in a single place.

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Drive continuous improvement with shareable postmortems in Opsgenie

It’s a given that customers expect software and IT services to be high-performing and always on. And, because incidents and downtime will always be a thing, we believe that how you respond can make or break the customer experience. We’ve learned this lesson first hand while refining our own incident management process over the last decade.

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Zoom is now available in Opsgenie's Incident Command Center

When incidents occur, the key to a fast resolution is seamless communication. Traditionally, folks would gather in a “war room” – a room with four walls that served as a gathering place for various teams to solve high-impact problems. As incident management modernizes, teams are more dispersed, and therefore need a higher-tech way to assemble. Opsgenie developed the Incident Command Center (ICC) with exactly this in mind.

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Opsgenie strengthens key partnerships for incident management at scale

Opsgenie was built by real people who truly understood the pain of on-call, alert fatigue, and collaboration roadblocks. We empower our customers to resolve incidents faster by leveraging the tools they already use. As part of our mission to keep your always-on services up and running, we’ve worked with three key partners to strengthen the integrations we offer. It’s important that during an incident you can use the tools you’re accustomed to.