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Alerting

Leveraging Innovation To Accelerate Social Impact

We’ve heard it time and again: Digital transformation is happening across all industries and business is booming. Decades-old companies are migrating to the cloud, deploying new mobile features regularly, and adopting new technologies at dizzying rates, all in the name of increasing revenue.

How to Get Internal Buy-In for a Clinical Communications Platform

As a change agent in a healthcare organization, it’s likely that you’re eager to give your antiquated paging system the boots and to replace it with a more updated, efficient, HIPAA-compliant clinical communications platform. However, convincing the rest of the organization isn’t always easy. It’s normal to get resistance from your care team whenever you introduce new processes or technologies.

Don't Be a Bystander, Be an Incident Commander

Many organizations have some kind of incident response process to coordinate during a major service outage. Some operationally mature companies incorporate a formal Incident Commander role in their process for a faster, more effective response. The Incident Commander serves as the final decision-maker during a major incident, delegating tasks and listening to input from subject matter experts in order to bring the incident to resolution.