Keep it quiet during maintenance. With maintenance windows, you can temporarily disable one or multiple alert sources for a set period of time. An alert source with an ongoing maintenance will not create any incidents.
Tuesday isn’t exactly the most exciting day of the week—unless you’re a taco devotee—but we Customer Success Managers (CSM) at PagerDuty always have something exciting going on, whether it’s helping our customers get the most out of their PD instance or preparing behind the scenes to help them achieve their desired results. But that’s just skimming the surface of what CSMs do. Jump aboard and I’ll share some tips on how to work best with our CSM team!
At OnPage, we communicate and interact with legal practices, understanding how their needs are changing, while helping them transform their operations. Through these conversations, we learned that an increasing number of practices look to transition to 24×7 after-hour communications, allowing potential and existing clients to reach legal practitioners (i.e., lawyers) at any time.
Ticketing systems have remained largely unchanged for three decades. Teams supporting either legacy or DevOps applications both suffer high costs.
Physicians surveyed listed administrative tasks as a key cause of frustration and physician burnout. Accordingly, this results in workplace issues including, delays in communication, mishaps in surgery and monitoring failures. Fortunately, OnPage curated its HIPAA-compliant, clinical communications solution to help reduce physician burnout and improve care team collaboration, preventing dire consequences in the process.
