Falls Church, VA, USA
Jul 26, 2019   |  By Serhat Can
At Opsgenie, our highest priorities are uptime and performance; our product’s very purpose is to enable our customers to keep their always-on services on – always. The Opsgenie team has achieved 99.999% uptime over the last 12 months, during which we enhanced our platform with new features and integrations and joined the Atlassian family.
Jul 11, 2019   |  By Shaun Pinney
Technology is changing the world faster than ever. Thanks in part to the rise of the Software-as-a-Service (SaaS) model, customers have come to expect the apps they use to be accessible at all times. As a result, companies are transforming the way their teams operate in order to meet these demands. And perhaps no team experiences the impact of a transformation like this more than IT.
Jun 27, 2019   |  By Kate Clavet
Cloud adoption continues to increase, and although Forbes projects that 83% of enterprise workloads will be in the cloud by 2020, that leaves approximately 17% still on-premises. For many organizations, a hybrid approach to infrastructure strikes the right balance. Regardless, whether running cloud, on-prem, or hybrid environments, IT teams must stay aware and in control during incidents and service disruptions. This need was the reason we built Edge Connector for Opsgenie.
May 23, 2019   |  By Shannon Winter
As IT and DevOps teams rely more heavily on third-party services, the likelihood of an external incident affecting your customers increases. The 2017 Amazon S3 outage comes to mind as a particularly large downtime event that took thousands of websites down with it. When things go wrong with either an internal or external service, the right people need to be alerted to properly respond to the issue and communicate with customers.
Apr 10, 2019   |  By Kate Clavet
This is Opsgenie’s first Summit as an official part of the Atlassian team, and there are lots of exciting announcements and product enhancements to share. Post-acquisition, our goal continues to be empowering Dev, IT, and Ops teams to rapidly respond to, resolve, and learn from incidents, and these features were born from that mission.
Nov 7, 2018   |  By
The way people communicate during “peacetime” and “wartime” is very different. When at peace, we are able to be more casual and creative with the words we use. During wartime, this changes. Language must be specific, direct, and actionable in order to communicate clearly to identify an issue and what actions need to be taken, by who.
Sep 13, 2018   |  By
Download OpsGenie's latest white paper to learn ways in which OpsGenie assists in tracking on-call time to provide compensation regardless of the approach chosen.
Aug 29, 2018   |  By
Learn how to evaluate the best solution for your organization’s needs by understanding what feature sets to look for and questions to ask when evaluating alerting and incident management tools.
Jul 12, 2018   |  By
Optimize IT Operations and drive business value. This eBook describes the challenges of incident management and provides advice on creating operational efficiencies that drive business value.
Jun 20, 2018   |  By
OpsGenie has deep integrations with AWS Services — ensuring that IT engineers and Dev and Ops teams acknowledge and resolve problems as quickly as possible.
Aug 6, 2019   |  By Opsgenie
Watch this video for a brief overview of Opsgenie's fresh, new look.
Jul 24, 2019   |  By Opsgenie
Brief demo of how to integrate Opsgenie with Amazon Security Hub. Use Atlassian Opsgenie Amazon Security Hub Integration to forward Amazon Security Hub findings to Atlassian Opsgenie. Once Amazon Security Hub sends findings to Opsgenie, Atlassian Opsgenie will determine the right people to notify based on on-call schedules and notify them via email, text messages (SMS), phone calls, and iOS & Android push notifications.
Jul 24, 2019   |  By Opsgenie
Opsgenie is a modern incident management platform for operating always on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. In this video we cover Opsgenie's core functionality and take you through the Web UI.
Jul 23, 2019   |  By Opsgenie
Watch this brief video to learn how to set up an email integration in Opsgenie. The email integration can be setup with any tool or application that can send email, and it’s a great way to test the functionality of Opsgenie when starting a trial.
Jul 11, 2019   |  By Opsgenie
An overview of how our modern incident management platform can accelerate the speed at which your Dev and Ops teams acknowledge and respond to issues.