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Nov 29, 2018 | By Kevin Landt
The typical DevOps on-call engineer is responding to alerts, triaging based on service impact, troubleshooting high priority incidents, and taking action to remediate issues. Automation tools like AWS Systems Manager can be a big help in reducing some of the more repetitive work and allowing engineers to focus on the most important tasks.
Nov 20, 2018 | By Kate Clavet
It’s an exciting time here at Opsgenie. We recently joined the Atlassian family, updated our logo, released new pricing, and now we’re headed to AWS re:Invent 2018! So much has changed since last year’s event and we can’t wait to talk about it in person.
Nov 2, 2018 | By Berkay Mollamustafaoğlu
It's official and you're the first to know – Opsgenie is the newest member of the Atlassian family! Our commitment to you has always been that we'll provide the world's best alerting and incident management solution, coupled with outstanding customer service. That doesn't change. But we're excited to bring you even more – a fresh new logo, new plans, and much lower pricing.
Oct 25, 2018 | By Elizabeth Riezinger
Language used across the high technology ecosystem is dynamic to say the least. Nowhere else can you find a mixture of technical jargon seamlessly intertwined with references from science fiction, mythology, pop-culture, literature, and more. While this makes conversations heard across technical environments colorful and engaging, it also makes communications allegorical and metaphorical— opening them to variable interpretation.
Oct 17, 2018 | By Merve Bolat
Emails are one of the most popular notification methods of Opsgenie when reaching out to your users. Now, you can create Email Templates which represent your company’s style and streamline communication processes! Email Templates are available for the emails sent out for Mass Notifications and Stakeholder Notifications, and you can customize of the content of the emails depending on your needs.
Nov 7, 2018 | By OpsGenie Team
The way people communicate during “peacetime” and “wartime” is very different. When at peace, we are able to be more casual and creative with the words we use. During wartime, this changes. Language must be specific, direct, and actionable in order to communicate clearly to identify an issue and what actions need to be taken, by who.
Sep 13, 2018 | By OpsGenie Team
Download OpsGenie's latest white paper to learn ways in which OpsGenie assists in tracking on-call time to provide compensation regardless of the approach chosen.
Sep 26, 2018 | By OpsGenie
In this webinar, we will provide a live demonstration of four ways you can automate, and customize your teams incident management process using the OpsGenie ServiceNow certified integration.
Sep 26, 2018 | By OpsGenie
Zendesk is a popular customer service and communication software. Zendesk can create triggers for customer tickets. By forwarding Zendesk tickets to OpsGenie, you can notify users via iPhone and Android push notifications, email, SMS, and phone calls, track of the alert life cycle, escalate alerts, etc.
Sep 21, 2018 | By OpsGenie
Service and Infrastructure reports are useful for service-oriented teams to understand the frequency and resolution of incidents in order to improve incident response efforts. Gain insight into what is successful during remediation of incidents based on data on the dashboard.
Sep 12, 2018 | By OpsGenie
OpsGenie Marid ensures secure communication with on-prem apps, enables you to fetch more data, and empowers you to execute remediation and diagnostic actions.