For MSPs, Datto’s Autotask PSA provides a powerful system, offering ticketing and project management capabilities. Though Autotask is an essential solution tool for MSPs and their teams, it becomes even better with an incident alert management platform integration. Now, if you’re curious to know how Autotask’s integration with incident alert management platforms work, you’re in luck!
Simple enough to be embedded in text as a sparkline, but able to speak volumes about your business, time series data is the basic input of Anodot’s automated anomaly detection system. This article begins our three-part series in which we take a closer look at the specific techniques Anodot uses to extract insights from your data.
Today we are announcing the general availability of Enterprise Alert 2019! We have spent more than 1 year of development to enhance Enterprise Alert. Among many smaller features, further performance improvements and revised mobile apps, release 2019 introduces comprehensive multi-tenant management providing for benefits like...
On-call shadowing is an essential practice at PagerDuty. For a new engineer, a shadowing period serves as a kinder, smoother ramp-up to going on-call, with none of the stress or responsibility for diagnosing and fixing the issue. When we configure shadowing in PagerDuty, our goal is to simulate the process and actions of going on call as precisely as we can while making sure that actions of the “Shadow User” do not affect the primary engineer who is actually on call.
451 Research analyst, William Fellows, recently authored a Market Impact report titled, OpsRamp is breaking new ground for IT operations management. The report analyzes our latest platform features and innovations for hybrid cloud management use cases.
This is the second of a three-part series on how OpsRamp helps enterprise IT operations teams manage the challenges of migrating to the cloud. Read part one here. IT teams can build the migration blueprint and test different migration activities in the staging environment using the data collected and processes established during the pre-migration phase. The migration blueprint and related testing help identify gaps, requirements, and barriers to designing a successful migration.
To keep you up-to-date with the latest anomaly detection news, we keep a list of companies that suffer major glitches. Here’s who made headlines in March.
