The OnPage team is excited to announce the publication of its 2019 Incident Management Trends Report, providing primary analysis and data compiled from IT and MSP survey respondents!

The second quarter of 2019 started with a bang for OpsRamp, with recognition from two independent analyst firms, 451 Research and IDC. Three recent analyst reports highlighted OpsRamp’s modern digital and IT operations management platform for dynamic performance insights and maximum visibility.

Your users are now able to subscribe to your status page to receive emails every time you publish an update during incidents! This feature, alongside the Incidents one, is only available starting the Pro plan. If you're on the basic plan, let me know in the chat or by email if you want to try out those new features!

I’m Honeycomb’s newest engineer, now on my eighth week at Honeycomb. Excitingly, I did my first week of oncall two weeks ago! Almost every engineer at Honeycomb participates in oncall, and I chose to join in the tradition. This may seem unconventional for a Developer Advocate — surely my time might be better spent holding more meetings with customers and giving more talks? Yet, I found that being oncall was the right decision for me.

If you’re an IT professional who has followed our blog, you’re familiar with OnPage and ServiceNow’s integration and their shared commitment to ensuring that critical alerts are never missed. But, did you know that OnPage and ServiceNow just took this powerful integration to the next level? The latest release of the integration provides significant enhancements. It’s also fully certified by ServiceNow and available on the ServiceNow Store.

Keep Your Apps Stable Using PagerDuty’s Integration With Google Firebase Crashlytics. Are you a developer tasked with keeping a mobile application stable and performing as expected? If so, you probably know that the worst tends to happen when you aren’t around to deal with it—like that time a high-impact crash happened when you were traipsing through Europe.

IT service alerting (ITSA) tools are quickly becoming must-haves. These tools notify IT teams about infrastructure problems, poor performance and other IT management issues. In doing so, ITSA tools empower businesses to avoid outages, reduce downtime and comply with service-level agreements (SLAs).

The March OpsRamp Platform update included the following: Improved Inference Context for Incident Management, New Cloud Monitoring Capabilities for AWS and Microsoft Azure Workloads, User Interface Updates