Operations | Monitoring | ITSM | DevOps | Cloud

Alerting

Monitoring IoT devices using heartbeats and MQTT gateways

When working with IoT (internet of things) devices one of the key issues is to keep track of the health of all installations. Most of the time, especially with smaller devices, the applications (firmwares) are flashed for a single time during setup and stay untouched at their location of action for a long while.

AIOps - Done the Self-Service Way

Last week I went camping with some friends. One of them did the shopping for all of us, so I sent him my share using a payment app. It took me less than 2 minutes to complete the transaction. A few years ago, a similar transaction would have me going to the bank to complete the task, or at a minimum, calling a bank teller and having him do it. Try to imagine a bank asking its customers to do any of these things today. It would probably lose all its customers in no time.

How Enterprise Alert solves typical problems in network monitoring

A new article in the September issue of LANLine (“Automation creates productivity”) summarizes typical challenges and problems in network monitoring very well and is really worth reading. I would like to briefly discuss some of the issues raised and how our product Enterprise Alert® was developed to solve them. Of course, it is important that especially critical alarms are processed promptly. Even small problems can quickly lead to major failures.

University's IT Teams Struggle as Fall 2020 Semester Kicks Off

COVID-19 has left colleges and universities scrambling to come up with alternative plans for the 2020 fall semester. Some are opting for 100% online learning while others are taking more of a hybrid approach with a combination of in person and online classes. While schools face an abundance of change this academic year, it’s not just the faculty and students that need to adapt but also the entire IT infrastructure for which the school is run.

Your Burning Questions about AIOps and Observability Answered

A fireside chat to discuss use cases and deployment tips for AIOps with observability generated a stream of compelling questions from attendees, which the Moogsoft hosts answered with depth and expertise. Combining AIOps analysis with detailed observability data is key for DevOps and SRE teams to attain continuous service assurance, so Moogsoft just published a new ebook about this topic titled “Observability with AIOps For Dummies.”

How SIGNL4 solves typical problems in network monitoring

A new article in the September issue of German magazine LANLine (“Automation creates productivity”) summarizes typical challenges and problems in network monitoring very well and is worth reading. I would like to briefly discuss some of the problems addressed and how our product SIGNL4 was developed as a solution for exactly these problems.

Prepare for the Unexpected: Forge a Strong ITSM Foundation with Automation & AIOps

2020 has presented many unexpected challenges. As we adjust to new ways of working and living, IT teams have felt the changes more acutely than most. Global organizations have seen their business processes turned upside down with tectonic shifts towards digital channels.