Columbia, MD, USA
Aug 19, 2019 | By StatusCast
When your status page is buzzing with lots of information (and we hope it is!) you may find that viewing everything on a single page can be a bit overwhelming. For many of your end-users they may only be interested in a single type of incident or maybe a few components. Today we’ve added a new Incident Details page to help end-users get to the point and see data that’s relevant to them. Here’s how it works.
Jul 18, 2019 | By StatusCast
StatusCast is always working to improve how IT Managers and Helpdesk Teams keep users apprised of system statuses during incidents and scheduled downtime. As a leading provider of corporate and SaaS status pages, we interview users and managers to better understand the status page landscape and use that information to constantly improve our corporate status board service.
Jun 18, 2019 | By StatusCast
COLUMBIA, Md., June 18, 2019 — StatusCast, a leading SaaS provider of Corporate Status Pages, is pleased to announce the successful completion of a Service Organization Controls (SOC) 2 attestation engagement covering the trust principles of Security, Confidentially, and Availability.
Feb 4, 2019 | By StatusCast
A site under maintenance can be stressful for employees and customers. In our fast paced and hyper-competitive business environment, pulling through unharmed from a difficult situation requires a lot of effort, communication and teamwork. Often the level of effort required to ensure things run smoothly goes unnoticed by those on the outside of your organization.
A How-To Guide To SLAs (Service Level Agreements), Best Practices, And Why They Are So Important To Customers
Feb 1, 2019 | By StatusCast
You’ve heard it so many times: Transparent communication is the key to any successful relationship. The banking industry learned this lesson when cyber attacks began to plague their customers, and the official line for many financial institutions was to deny there was a problem. That is until the hacks became so profound and so persistent that it became impossible to cover them up any longer.
StatusCast provides a unified communications cloud based platform that allows IT to easily communicate up-time status and scheduled maintenance messages to its end-users with a powerful application status page.