Operations | Monitoring | ITSM | DevOps | Cloud

Effective communication between healthcare professionals is critical for timely and effective operations. In a modern healthcare environment, communication technologies are critical for connecting healthcare professionals with other caretakers and healthcare entities, ensuring the best, most effective, immediate care to patients.

We’ve noticed interesting threads floating around the internet asking how would you explain serverless to a toddler. As it happens, we just turned three years old and to mark the occasion, we decided to take up the challenge and wrote a bedtime story, for serverless enthusiasts of all ages, about how serverless came to be, from the very beginning. It is a magical tale of the ingenious, life-changing journey that got us to a new universe called Serverless.

Ryan Rosenkaimer is Director of Operations at Razor Technology, a managed services provider (MSP) customer and partner of OpsRamp. Founded in 2004 and based in Philadelphia, Razor serves more than 300 clients in the greater Northeast and Mid-Atlantic regions. The company is using OpsRamp to deliver managed cloud services to its clients and also resells OpsRamp as a service.

Canonical is proud to announce the availability of OpenStack Charms 20.08. This new release introduces a range of exciting features and several improvements which enhance Charmed OpenStack.

Still counting on passwords to protect your workstation? When set up properly, alternatives to passwords provide a streamlined user experience while significantly improving security. These alternative authentication methods can also easily be combined to create a custom and adaptive authentication profile.

For IT teams it has never been an easy task to build and maintain an inventory of all the systems, software and hardware that organizations are reliant on to deliver their services and do something meaningful for the business with this information. As organizations grow they accumulate more and more asset and config data. Information inevitably ends up scattered across multiple, disconnected repositories; ITSM tools, service catalogs, software asset management systems, databases, spreadsheets etc.

COVID-19 has impacted every single aspect of our lives as we knew them. Almost overnight, businesses had to create an entirely new working environment, parents had to become teachers and essential workers become the real heroes. As time goes on, more and more businesses are transitioning to 100% remote workforces.

It’s an honor to be recognized as a Leader in the Gartner 2020 Magic Quadrant for IT Risk Management (ITRM)! The comments from our customers are an extra tribute. According to the report: Per our understanding, the fact that we could exceed our customers’ expectations with our integrated risk portfolio and the Now Platform means we met our goal–now we must aim higher.

At Splunk, we’re proud to employ some of the top security analysts in the industry. On any given day, they’re investigating security incidents, triaging alerts and identifying threats so our systems and data — as well as those of our customers — remain secure. But what, exactly, do Splunk security analysts do? And what are some of their biggest challenges?