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PagerDuty provides a SaaS-based platform that enables developers, DevOps, IT operations, and business leaders to prevent and resolve incidents that could potentially impact customer experience. This platform allows organizations to proactively manage events that may affect customers across their IT environment, which is crucial for maintaining customer satisfaction, revenue, and brand reputation.
Finding and fixing bugs is a critical part of the development process, both in development and production, but is it possible to be more effective in less time? A poll of thousands of software industry members conducted by Stripe revealed that the average software development team spends up to 42% (Stripe/Harris) of their time on tasks in service of fixing bugs. That's almost half of all developer time spent maintaining old code instead of writing new code.
Digital business services are spread across on-premises, cloud, and SaaS environments. But assuring great service performance is increasingly difficult. Organizations are shifting from device-based monitoring to business service-based monitoring in order to meet the increasing expectations of end users and the business. And now you can see SL1 Business Services in action—without scheduling a live demo or free trial.