Amazon Web Services, Inc. (AWS), an Amazon.com company, today announced the 2023 AWS Partner Award winners, recognizing leaders around the globe playing a key role helping customers drive innovation and build solutions on AWS. Announced during re:Invent 2023, AWS Partner Awards recognize our Top Partners of the Year and Rising Star Partners of the Year, whose business models have embraced specialization, innovation, and collaboration over the past year.
The best practices and principles of the IT Infrastructure Library (ITIL) 4 show IT service management (ITSM) service providers the importance of building a strong infrastructure that creates business value, adapts to change, tracks capabilities, and embraces automation. Without collaboration between ITSM service providers and different functions of the enterprise, however, the benefits of ITIL 4 best practices are minimized.