PagerTree

Woodland, CA, USA
2016
  |  By PagerTree
In this article we will help you understand system monitoring, what you should look for in your system monitoring tool, and give you our top 7 best APM tools. As service providers, we understand that 100% uptime for our service isn't an achievable goal, but we do everything in our power to provide our customers with the best possible service and highest availability possible. We implement tools and processes to allow ourselves the ability to respond to issues before they affect our customers.
  |  By PagerTree
Welcome to an in-depth exploration of the Linux file system! In this comprehensive guide, we'll demystify the various directories found in a typical Linux distribution, explaining their purposes and functionalities. Whether you're a seasoned sysadmin or a curious newcomer, this article will enhance your understanding of the backbone of Linux's structure and operation.
  |  By PagerTree
Understanding SRE metrics and how they impact your platform's availability are fundamentals of Site Reliability Engineering. How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know.
  |  By PagerTree
Learn about what makes a great incident management tool and about 5 alternatives to the market leader, PagerDuty.
  |  By PagerTree
The ping network test, a core utility since the 80s, plays a crucial role in confirming connectivity between IP-networked devices. In this guide, we'll delve into what the ping command is, how to run a ping network test, common IP addresses to ping, interpreting results, and troubleshooting errors.
  |  By PagerTree
Prometheus is an open-source monitoring and alerting toolkit that has gained significant popularity in DevOps and systems monitoring. At the core of Prometheus lies PromQL (Prometheus Query Language), a powerful and flexible query language used to extract valuable insights from the collected metrics. In this guide, we will explore the basics of PromQL and provide query examples for an example use case.
  |  By PagerTree
The PagerTree iOS (iPhone) app now supports Critical Alerts bypassing do not disturb and the mute switch! A new version of the PagerTree is available today that adds support for Apple's Critical Alerts.
  |  By Austin Miller
Today I am excited to announce we have officially shipped PagerTree 4.0! Here are the highlights: This effort has been a year and half in development and I sincerely want to thank each and every one of our customers for the constructive feedback, ideas, and countless hours on Zoom calls. Without you this journey wouldn’t be possible. We are excited to get this major release shipped, just in time for the holidays. You can check out the full details of the upgrade below.
  |  By Austin Miller
Today I want to show you how to build a polymorphic select box in Ruby on Rails. Seems trivial, but it’s not. Let me show you the way and save you some time.
  |  By John Hasinsky
How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know. Below the chart, you will find answers to commonly asked questions about SRE and associated metrics.
  |  By PagerTree
In this quick start guide, we will cover the basics of getting started as a team admin within PagerTree. Transcript: In this Team Admin QuickStart guide, we will explore the basics of team management in PagerTree. Team admins are responsible for managing teams within PagerTree. In the Team Page, admins can edit current teams, on-call schedules, and escalations policies. When editing teams They can assign and remove members as well as assign team admins.
  |  By PagerTree
In this quick start guide, we will cover the basics of getting started as an account admin within PagerTree. Transcript: In this quickstart guide, we will show you the basics of an account admin in PagerTree. Before watching this video, it is suggested to read and watch the Architecture Guide to build a strong foundation for your understanding of PagerTree and how it works. Here is a brief overview of the alert workflow.
  |  By PagerTree
In this quick start guide, we will cover the basics of getting started as a team admin within PagerTree. Transcript: In this Team Admin quickstart guide, we will explore the basics of team management in PagerTree. Team admins are responsible for managing teams within PagerTree. In the Team Page, admins can edit current teams, on-call schedules, and escalations policies.
  |  By PagerTree
In this video, we cover the key the basics of Prometheus Monitoring in 143 seconds. This video was brought to you by PagerTree. On-Call. Simplified.
  |  By PagerTree
In this video, we cover the key differences between SLA, SLO, and SLI defining each term and giving real world examples of how they differ. This video was brought to you by PagerTree. On-Call. Simplified. Transcript: SLA vs SLO vs SLI Whats the difference? In this video, we will define these terms, compare them to one another and give real-world examples of how they work.
  |  By PagerTree
Service Level Agreements, or SLAs, are essentially a promise or guarantee from the service provider to the customer. They outline the expected level of service, detailing the products or services to be delivered as well as the consequences for missing these service levels. SLAs are typically drafted by legal departments with insights from product managers and are designed to be customer-facing. It sets the stage for accountability and sets clear expectations right from the start.
  |  By PagerTree
So what is MTTR? Mean time to resolution (MTTR) includes every step of the recovery process, from initial notice to root cause analysis to fix and deployment.
  |  By PagerTree
With routers, you can perform complex matching and actions on alerts. PagerTree intelligent on-call alert routing gives teams flexible schedules, escalations, & reliable notifications via email, SMS, voice, chatbots, & smartphone app.
  |  By PagerTree
With notification rules, you can perform custom notification sequences. PagerTree intelligent on-call alert routing gives teams flexible schedules, escalations, & reliable notifications via email, SMS, voice, chatbots, & smartphone app.
  |  By PagerTree
PagerTree broadcasts are a great way to send mass messages to multiple teams or users (think of an all hands on deck situation). When using the broadcasts feature you can send one way messages and optionally request a response. PagerTree intelligent on-call alert routing gives teams flexible schedules, escalations, & reliable notifications via email, SMS, voice, chatbots, & smartphone app.
  |  By PagerTree
On-Call rotations are essential to supporting 24/7 application availability. But too many companies slap together an ad-hoc process without ever considering the repercussions. In this guide, we'll explore the 7½ reasons better on-call makes a REAL difference for your company, and we'll throw in a few tips and tricks to help you along the way.

On-Call. Simplified. Intelligent alert routing for the modern team.

PagerTree streamlines the on-call process by making it easy to schedule rotations, route incoming incidents, and alert the right team members every time. The outcome? Faster incident resolution times, improved team efficiency and more satisfied customers.

Everything in one place:

  • On-Call Schedules: Create on-call schedules that are simple and straight forward.
  • Escalation Rules: Escalation rules give depth to any team’s on-call schedule.
  • Reliable Notifications: Receive real-time push, email, SMS, voice, and Slack notifications.
  • Performance Analytics: Track and review your team’s performance.
  • Powerful Integrations: Connect the tools you already know and love.
  • Mobile Apps: Android and iPhone fans welcome. We have the app.
  • Recurring Schedules: Unleash the power of recurring schedules.
  • Mass Notifications: Notify your entire team of important events.
  • Live Call Routing: Route incoming phone calls using on-call schedules and escalation rules.

Discover better on-call.