Operations | Monitoring | ITSM | DevOps | Cloud

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Latest posts

Understanding the Role of a Data Steward

Many years ago, in my earliest IT jobs in Omaha, Nebraska, I realized the field of data was going to continue to evolve and, as such, there would always be a need for people who worked with and understood data. Regardless of which industry someone worked in—financial, medical, governmental, transportation, or retail—someone would have to work with and maintain business data, or the business would fail. This realization led me into the world of databases and SQL Server.

Web Performance of the World's Top 50 Travel Sites in 2021

2021 holiday travel has been a rebound for the industry. Just this week, I was attempting to purchase flights for a long weekend before travel picks up for the holidays. However, after a failed attempt to sign up for their Executive Club and enduring slow page loads after every click, I abandoned the site and booked elsewhere. Just like that, I was a lost customer.

Getting the Memo: Breaking Down the OMB's M-21-31

If you read my last blog post, you’re already ahead of the game. You know that in May of 2021, the Biden Administration announced Executive Order (EO) 14028: Improving the Nation’s Cybersecurity, which mandates each federal agency to adapt to today’s continuously changing threat environment. Well, folks, the saga continues.

AWS Cloud Performance Anomaly Detection - A Real-life Case Study

Here’s a myth that needs to be debunked – the cloud will take care of my performance problems! Our experience shows that cloud architecture usually introduces new layers of complexities that did not exist in the on-premises world. You need a modern AI-powered full stack monitoring solution to find the needle in the multi-layered haystack that is the cloud. Sometimes, it’s the cloud vendor who has to fix the issue.

Why you Need WiFi Observability in the Era of Work From Anywhere

“Work from anywhere” is now a common occurrence. With so many companies now dependent on a distributed workforce, IT teams need to be able to quickly diagnose and troubleshoot WiFi problems. Moreover, they, themselves, are often working remotely. In order to successfully do their jobs, consistent WiFi is obviously essential for remote workers.

An unknown problem in the data center industry

The current global pandemic of Covid-19 has brought us a few gifts: global desolation, earaches from the rigid rubber bands of the FFP2 masks, applause for Health at eight in the afternoon on the balconies, fear of infected ones and staff shortage in the data center industry and shortage of IT professionals. In this article we will delve into this last topic.