With a 70% increase in internet usage, and digital teams adopting cloud-native technologies at a rapid rate, the importance of measuring customer experience on digital properties is not just a technical problem, but a business imperative. Frontend developers and SREs use Real User Monitoring (RUM) to understand critical components of their end-user experience, like how quickly users see content, when a page becomes interactive, and a page's visual stability.

After checking out the Get Started with Connected Experiences blog, you’ll be an expert on 1) how your Splunk data gets to mobile, (2) how to unlock mobile for your Splunk instance, and (3) how user management works. So, with this blog, I’d say it’s time to talk about the many login methods users can leverage with their Splunk instance on mobile.

For the newest instalment in our series of interviews asking leading technology specialists about their achievements in their field, we’ve welcomed Matthew Renze. Matthew is a specialist in artificial intelligence who has given over 100 talks on this very subject and is the author of numerous AI courses on Pluralsight.

These days, any tech company can say it’s innovative. At ServiceNow, we don’t just say it—we practice innovation in everything we do, especially in India. With a global focus on artificial intelligence and its uses within data and analytics, ServiceNow India has dedicated an entire data science team to predictive analytics. “That is just so next-gen,” says Puneet H., senior manager of data analytics.

Rahul Guha, product management director for Customer Service Management, co-authored this blog. When customers request help from customer service agents, it’s usually because they can’t find the answers they need or are unable to resolve problems on their own. When they do turn to customer service, they expect representatives to know how to fix their issues quickly and completely.

“Hello everybody out there using minix – I’m doing a (free) operating system (just a hobby, won’t be big and professional like gnu) for 386(486) AT clones. The above is an excerpt from Linus Torvalds’ original announcement of what came to be known worldwide as the Linux operating system (OS), dated August 1991. In hindsight, it is inconceivably modest now that we are in a much better position to appreciate the full revolutionary extent of his post.

Today, Kubernetes 1.23 release candidate was made available upstream for testing and experimentation. General availability is planned for December 7th, so now is the time to report back any issues or bugs. Developers, DevOps and open source software enthusiasts can try out the latest features using MicroK8s. MicroK8s is a lightweight, CNCF-certified Kubernetes distribution with a streamlined UX.

Wouldn’t it be nice to be able to perfectly predict the future? We are a long way from being able to do that, but that is basically the goal of anybody working in the data science field — take a bunch of historical data and then try to make future predictions based on that data.

There was a time when standing up a website or application was simple and straightforward and not the complex networks they are today. Web developers or administrators did not have to worry or even consider the complexity of distributed systems of today. The recipe was straightforward. Do you have a database? Check. Do you have a web server? Check. Great, your system was ready to be deployed.

Kubernetes management can be daunting for developers who don’t have specialized understanding of the orchestration technology. Learning Kubernetes takes practice and time, a precious commodity for devs who are under pressure to deliver new applications. This post provides direction on what you need to know and what you can skip to take advantage of Kubernetes. Let’s start with five things you need to know.