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Latest posts

New intuitive widgets and smart view pop-ups for dashboards in ServiceDesk Plus!

ITSM dashboards need to go beyond vanilla KPI metrics, transforming into workspaces that offer service desk technicians an operational overview, managers tactical insights, and executives a strategic snapshot for every aspect of your IT service delivery. With that in mind, we just introduced new intuitive dashboard capabilities in ServiceDesk Plus. Say hello to a data-driven and context-rich way to manage your tickets. Here’s what’s new.

Getting started with Azure cost dashboards

As an Azure admin, it is of critical importance that you keep an eye on how much cost you are incurring running your workloads in the cloud. You also want to have sight of any deployed resources that are not contributing to business and accumulating cost over time. Using a dedicated Azure plugin, SquaredUp dashboards will help you understand your Azure costs across services, resources, locations and apps – so you can keep tabs on how much you're spending and identify opportunities to save costs.

What is Test-Driven Development?

Test-Driven Development (TDD) is a software development methodology that helps engineers write reliable, maintainable code by starting with tests before writing implementation. In this video, we break down the core principles of TDD, how it improves software quality, and why it’s a game-changer for developers. If you’re looking to level up your development process and write better code with fewer bugs, this video is for you!

How to Use Network Visibility in Your Cyber Security Strategy

As organizations grow in size and complexity, their internal networks often become a “black hole” in terms of visibility. To keep these networks secure, this visibility needs to be managed, but time and budget seldom allow IT and cybersecurity professionals to gain actionable insights. N‑able’s VP, Product Management, Jim Waggoner and Head of Threat Research, Kevin O'Connor demystify network visibility and provide valuable takeaways you can implement today to mature your cybersecurity posture.