Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

Why you should (not) build your own observability stack

If you are able to build it better than your vendor, then change your vendor. Not build it. Rishi builds large-scale observability systems at Last9, focusing on reliable and cost-efficient telemetry infrastructure, and writes about the practical lessons learned while operating ClickHouse, VictoriaMetrics, and OpenTelemetry in production.

Your next internal developer platform is a library of agent skills

What happens when AI agents become direct users of your infrastructure? Michael Kutsch, Staff SRE and Team Lead for Cloud Foundations at PostHog, argues that the next internal developer platform may be a library of agent skills. Instead of forcing every task through a portal, his team is giving agents structured context, reusable workflows, and deterministic scripts they can call when reliability and governance matter.

Incident Response Automation: A Practical Playbook

A stage-by-stage playbook for automating incident response: what to automate at detection, triage, and remediation, what to deliberately leave manual, and a checklist to run against your current setup. Sejal Pandey works on content and growth at Last9, writing about observability, reliability, and SRE practices.

AI SRE Agent with Temporal, ClickHouse, and Codex: AURA in a Gated Run

1,133 requests failed on one bad commit. The patch and the regression test are already written by the time anyone is asked to read the exact diff. This demo runs AURA as one step inside a Temporal workflow, alongside Codex. A GET request against a product catalog service goes from success to HTTP 500, and ClickHouse records the version, commit, trace ID, and exact error for every request. By the time AURA investigates, all 1,133 requests on that version have failed.

Trace an AI SRE Agent: AURA Docker Quickstart with Phoenix and OTel

You get an answer from the agent and no way to check how it got there. The route it took is recorded, and so is the reason it gave for taking it. AURA emits OpenTelemetry spans, and the Docker quickstart wires them straight into Phoenix. Four services come up together: AURA Web Server as the persistent agent harness, LibreChat as a browser interface for chatting with the agent, Phoenix to receive the spans, and MongoDB to store stateful data for LibreChat. The Compose file arrives pre-configured to point AURA at Phoenix and to enable content recording for the local demo.

Recurring Office Hours with the AI SRE Agent Team Behind AURA

Building an agent and not sure how to approach something? Bring it. AURA office hours are recurring working sessions with the people who build it. The team has been talking to people trying out AURA and hearing the same good questions come up more than once. Office hours are the answer to that: a standing slot on a schedule, rather than one conversation at a time. The format is deliberately loose. Nobody is arriving with thirty slides to spend an hour talking at you. The session goes wherever the questions go.