Operations | Monitoring | ITSM | DevOps | Cloud

You're investigating checkout errors when someone asks who's coordinating the incident. Support needs an update, and another responder is looking for the runbook. You stop what you're doing to get everyone pointed in the same direction. They're all reasonable requests, but each one takes your attention away from understanding the problem. Yes, your team has a process for handling incidents, but carrying it out is another job for someone who's already busy.

You've just finished a deployment, and though your service is up, you start to notice some requests are getting slower. To address the lag, someone—or, more likely, some group of people on your team—needs to watch the dashboards, decide whether the change matters, investigate what happened, and turn the findings into a fix. At each step you're gathering context—and often explaining that context again to the next person or tool.

Today at ObservabilityCON 2026 in San Francisco, we unveiled a range of new Grafana Cloud capabilities designed to reshape cloud economics, bring richer context and deeper visibility across your systems and end-user experiences, and help teams move toward autonomous operations. Check out the keynote to learn more about the latest updates to the open agentic observability cloud, and read on for a quick recap of all the news from ObservabilityCON 2026.

When you ask Grafana Assistant to build a dashboard or investigate an alert, you're doing so because there's work to be done. To do that work effectively, you need the right data, changes you can inspect, and conclusions supported by evidence. You also want Assistant to avoid mistakes and act quickly. Over the past six months, our team has worked hard to improve what makes those outcomes possible.

When you’re on the go, your phone is often the only observability tool you have. And what you can do with it in the first few minutes matters. With the incredible innovation that has gone into mobile CPUs, GPUs and displays, a phone is a powerful device where you can immediately see what’s happening and start acting on it. And the Grafana mobile app now allows you to both see and act.