Account Details and User Tutorial
In this video, we will discuss the Account Details and User configuration.
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Seamless Salesforce Integration with OnPage | Critical OnCall Management & Incident Alert Automation
Discover how OnPage’s bidirectional integration with Salesforce transforms customer support and incident management. This video demo showcases how critical alerts from Salesforce cases instantly trigger OnPage notifications—ensuring the right on-call responder is notified in real-time. Plus, updates made in OnPage are automatically synced back into Salesforce, closing the loop and improving response SLAs.
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When your monitoring tools and logs tell you everything's fine, but users can't access critical healthcare services, where do you look? Our team discovered that Real User Monitoring (RUM) isn't just for tracking page load times and user journeys – it's a powerful incident response tool that can uncover issues traditional monitoring misses entirely.
Elastic named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms
Observability has an investigation problem, and dashboards and alerts aren’t enough for solving problems in today’s complex systems. AI-driven capabilities, powerful analytics, and the ability to scale are essential to drive real-time investigations while keeping costs low. We think this is why Elastic has been named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the second time.
Grafana Labs named a Leader again in the 2025 Gartner Magic Quadrant for Observability Platforms
We’re thrilled to share that Grafana Labs has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms—for the second year in a row. This year’s report placed Grafana Labs furthest in “Completeness of Vision,” which we believe reflects our deep commitment to building a truly open, composable observability stack that gives users flexibility, control, and the tools to own their observability strategy.
What Is Hybrid Observability? A Healthcare IT Explainer
Healthcare IT environments have become incredibly complex. Think about everything running simultaneously in your organization: physical medical devices, cloud platforms, clinical applications like Epic, and patient-facing applications. Each component needs to work together seamlessly, much like how ICU monitors track multiple vital signs at once. Many healthcare organizations still use monitoring solutions designed for simpler times, when systems were more isolated.
Want to hear your users' complaints? There's a widget for that (now available on mobile)
A disappearing “Submit” button. A modal stuck half-offscreen. It's not a crash or a performance regression. Just broken UX. Frustrating enough to make users rage-quit or leave a 1-star review. Error and performance monitoring catch the technical stuff: crashes, bottlenecks, slow APIs. But they won’t tell you when a layout breaks, or a UI flow subtly unravels after a redesign.
When Do You Really Need SNMP Device Monitoring?
In the world of network monitoring, SNMP is the tried-and-true protocol that’s been helping IT teams monitor device health for decades. Whether you're managing switches, routers, firewalls, or access points, SNMP Device Monitoring remains one of the most widely used methods for tracking device performance and status. At Obkio, one of the most common questions we hear from prospects is: “Do you offer SNMP device monitoring?” The short answer: Yes, absolutely.
Show your work: Prove your MSP value
It’s one of those unspoken facts of business that the better something is managed, the less people notice. Everything just glides along. That’s a double-edged sword for managed service providers. On the one hand, you want to give clients a frictionless experience. On the other, you want them to know that’s what they’re getting — and how much you put in to deliver it.