Operations | Monitoring | ITSM | DevOps | Cloud

The Growing Influence of Digital Marketing Agencies

In today's fast-paced digital world, businesses face increasing pressure to stay visible, relevant, and competitive online. A digital marketing agency is pivotal in helping brands navigate this landscape by providing strategies that align with evolving consumer behaviors. From content creation to social media management, digital marketing professionals use various tools to build brand awareness and drive engagement. We will explore how these agencies adapt their approaches to meet the specific needs of different industries, ensuring campaigns are creative and effective in reaching target audiences.

Why Hiring an Amazon Agency in 2025 Is a Game-Changer for Your Brand

Amazon isn't just a marketplace anymore, it's a hyper-competitive battlefield where brands live or die by algorithm shifts, ad performance, and supply chain efficiency. In 2025, selling on Amazon is no longer a side hustle. It's a full-blown business channel that demands serious strategy, creative optimization, and constant adaptation.

Robocalls Aren't Going Away - But the FCC Is Taking Aim at a Big Vulnerability

If you've ever received a call that looked like it was from your bank or, worse, a family member, but turned out to be a scam, you're not alone. These spoofed calls continue to be a huge headache, not just for everyday people but for businesses, phone carriers, and regulators too. The good news? The FCC is stepping up again. Last week, the Federal Communications Commission released a new Notice of Proposed Rulemaking (NPRM) to close a serious gap in our defense against robocalls: non-IP networks.

Getting started with ServiceNow dashboards

ServiceNow is a cloud-based platform that streamlines IT service management, operations, and various business workflows across organizations. Dashboards in ServiceNow can play a valuable role by offering a clear view of key metrics, trends, and performance indicators. While there are dashboards locally in ServiceNow portal, they often fail to provide a fuller picture of the impact of the incidents in context with other key metrics from external tools.

vmalert - Maximize Your Monitoring - Tech Talk #5

This time, we're diving into a critical component for operational excellence: vmalert. Effective alerting is the backbone of proactive monitoring, enabling teams to detect and respond to issues swiftly before they impact users. But setting up truly effective alerting – alerts that are reliable, actionable, and low-noise – requires understanding the tools and best practices.

4 top takeaways from Knowledge 2025

Knowledge 2025 was an event for the history books: three days of exciting keynotes, informative panels, and collaborative breakout sessions that brought together 25,000 ServiceNow customers, partners, investors, and developers. From the keynote stage to the expo floor, we showed the world how ServiceNow puts AI to work for people—in every corner of business. In addition to big announcements shared in the opening keynote, here are four top takeaways from Knowledge.

Baseline configuration management: Why it's critical for network stability

Imagine this: You've onboarded 30 new switches, 15 firewalls, and 20 routers into your network. You assume they all follow company policy. But months later, half of them are misconfigured, a few are running vulnerable firmware, and one rogue device is exposing ports it shouldn't. That’s not poor luck—that’s poor baseline configuration.

When Minutes Matter: The Iberian Peninsula Outage and the Future of Digital Resilience

On April 28, 2025, Spain, Portugal, and briefly some parts of France experienced what would become one of Europe’s most significant power outages in recent history. As millions across the Iberian Peninsula found themselves suddenly disconnected, a stark reality emerged: in our interconnected world, the ripple effects of major incidents extend far beyond their immediate impact zone.