Operations | Monitoring | ITSM | DevOps | Cloud

The days of passive browsing are over. Welcome to the era where every scroll, swipe, and stream becomes a potential shopping opportunity. Industry estimates suggest that the social and live commerce market, where browsing, discovery, and purchasing converge within a single platform, could surpass $1.2 trillion by 2025, underscoring the scale of this shift and the urgency for brands, especially B2C, to adapt.

Automate server restarts in SCOM with the Opslogix Autonomous Maintenance Mode Management Pack Server restarts are routine, but in SCOM they often result in unwanted alerts if not handled properly. The Opslogix Autonomous Maintenance Mode Management Pack addresses this by automatically managing maintenance mode during restarts, minimizing false alerts and improving operational efficiency.

A status page aggregator is a powerful tool that brings together the status updates of multiple cloud services, SaaS providers, and third-party services into a single, unified view. Whether you’re tracking the health of critical dependencies like AWS, Cloudflare, or niche SaaS tools your teams rely on, a status page aggregator simplifies monitoring and helps you stay ahead of outages.

With the rise of AI and machine learning comes data. Lots of it. For organizations today, AI is radically changing the way data is accessed, maintained and operationalized. For heads of architecture and development teams, it offers opportunity and responsibility.

It’s only a matter of time. OpenAI CEO Sam Altman said in 2024 that he thought this could be achieved by the end of 2026. Personally, I feel this is a little optimistic; however, based on the evidence I’ve seen, it won’t be long after that. Consider Telegram: a global messaging giant with just 30 employees, already achieving a remarkable $1 billion in revenue. Or Midjourney, revolutionizing creative industries with only 40 employees and generating an impressive $500 million.

One of the great things about OpenTelemetry is that it’s a standard, and standards tend to proliferate. I was excited to see Claude Code add OpenTelemetry metric and log support in a recent release. What was really interesting—beyond the ability to capture usage data from Claude Code—is that you can also get pretty detailed logs about what you’re doing with Claude Code.

When someone leaves your organization, the first step IT usually takes is to disable their Microsoft 365 account. But have you ever stopped to ask: The answer might surprise you. If you’re not actively managing this, Microsoft will automatically delete that data — often in as little as 30 days. This post explains exactly what gets deleted (and when), why this is a problem, and what you can do to protect that data — without paying for unnecessary licenses.

Launching new enterprise software is one of the most strategic—but risk-laden—internal initiatives any organization can undertake. Done right, it accelerates transformation, streamlines operations, and boosts employee productivity. Done wrong, it can paralyze teams, spike IT tickets, and erode employee trust in the tools they’re given and the teams that support them.