Operations | Monitoring | ITSM | DevOps | Cloud

Blagomir Petrakiev, Data Centre Services Engineer in Maidenhead, made the move from automotive customer service to data centre operations after studying for his Cisco Certified Network Associate (CCNA) certification. In this Q&A, Blagomir shares what it’s like working behind the scenes at Pulsant, from infrastructure checks and remote hands tasks to learning new skills and building a career in digital infrastructure.

What does a typical day look like for the people working behind the scenes of a data centre? From hardware installations and cabling to troubleshooting, customer requests and supporting critical works, every shift brings something different. In this 'day in the life', Leon Strong, Data Centre Services Engineer for Maidenhead, shares what it’s like to work in a hands-on technical role, what they enjoy most and their advice for anyone considering a career in data centre engineering.

What's in this article? For over a decade, the enterprise IT narrative was simple: move everything to the public cloud. Yet as enterprise architectures have matured, many UK technology leaders have discovered that hyperscale cloud environments do not always deliver the outcomes they expected. The promises of seamless scalability and lower total cost of ownership often come with trade-offs that become more apparent over time.

Hyperscale providers are nothing if not consistent in their temptation of enterprise IT buyers. They bombard leaders with a simple message: migrate to the public cloud, shut down data centres, and enjoy both financial savings and operational agility. However, as UK enterprises have scaled their digital footprints, a more nuanced reality has bitten. Public cloud costs have swollen.

For more than a decade, the prevailing wisdom in enterprise IT was simple: move everything to the public cloud. Hyperscale platforms promised unlimited scalability, lower costs, agility and freedom from the burdens of managing infrastructure. Cloud-first has been rapidly gaining momentum as the de facto path to a modern digital footprint. Until now.