Operations | Monitoring | ITSM | DevOps | Cloud

Beyond the Headlines: The Unsung Art of Software Outage Management

Today, the entire world is feeling the pain of a major software outage. While we know a lot about these occurrences—our entire business is built on helping companies manage incidents and outages effectively—we’re not here to share our opinion on it. Instead, we’d like to help those unfamiliar with the incident lifecycle understand what happens when an outage like this occurs, who is responsible for what, and what companies ultimately do to get things working again.

What is a Change Manager? Responsibilities and Skills

Change Management is a common term among business leaders, but what does it actually involve? It's well known that organizations need to adapt quickly to stay competitive. This is where a Change Manager steps in. Transitional periods can be challenging. You could be implementing new software, restructuring teams, or rolling out new business strategies. Having a dedicated professional guide these change processes can make all the difference.

Best Secure Remote Access Software for IT Professionals

Looking for the best remote access software? Nowadays, businesses have shifted to hybrid and remote setups where employees work in offsite locations. Because of this, the need for secure remote access, remote support, and device management has never been greater. It can be difficult to securely access and control all your organization’s endpoints, but secure remote access solutions simplify and streamline that process.

Myth #4 of Apache Spark Optimization | Manual Tuning

Manual tuning can remediate some waste, but it doesn’t scale or address in-application waste. Watch this conversation to learn why manually tuning your Apache Spark applications is not the best approach to achieving optimization with price and performance in mind. Visit Pepperdata's page for information on real time, autonomous optimization for Apache Spark applications on Amazon EMR and EKS.

How OTel Empowers You to Handle Unified Data

Discover the power of OpenTelemetry to consolidate your telemetry data. Our expert-led workshop demonstrates standardization techniques for metrics, logs, and traces. Delve into real-world applications, including capturing Prometheus metrics, managing logs with FluentD/Bit, and collecting traces with Jaeger.

Global Microsoft Outage and Preventing Future Vulnerabilities

In a recent unexpected turn of events, a faulty component in the latest CrowdStrike Falcon update led to widespread outages, crashing Windows systems globally. The repercussions were felt across various sectors, including airports, TV stations, hospitals, and even emergency services in the U.S. and Canada. The glitch, affecting both Windows workstations and servers, resulted in massive outages, bringing entire companies to a standstill and crashing fleets of hundreds of thousands of computers.

Essential VS Code Extensions for JavaScript Developers in 2024

As a JavaScript developer, you’re probably in VS Code every day to write code, identify issues, and handle all the other tasks necessary to keep your projects running smoothly. With the right extensions, VS Code evolves from a simple code editor into a productivity powerhouse – and many of them are completely free. Whether you’re debugging, formatting code, or managing dependencies, there’s an extension to make your life easier.