Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Microsoft 365 and related technologies.

Microsoft 365 Backup 2026: What It Covers, What It Costs, and Where the Gaps Are

Protecting your organization’s data within Microsoft 365 is crucial to ensure business continuity, compliance, and resilience against threats like accidental deletions, cyberattacks, and data corruption. Implementing a comprehensive backup strategy safeguards your critical information and facilitates rapid recovery when needed.

Proactive monitoring pays. (Here's the proof.)

We’ve always known the proactive monitoring and advanced analytics provided by Martello’s Vantage DX can save organizations time and money while getting more from their investments in Microsoft Teams. We recently set out to prove that by building a research-based cost model with the help of our friends, the expert consultants at Enable UC. The results of that study were even more compelling than we expected.

No Jitter Webinar: Move Beyond Reactive Fixes with Proactive Microsoft Teams Monitoring

In today’s hybrid work environment, Microsoft Teams has become the backbone of business communication. But as organizations rely more on Teams and Teams Phone, unexpected performance issues can lead to costly downtime, frustrated employees, and disrupted workflows. Traditional reactive troubleshooting is no longer enough—businesses need a proactive approach to ensure uninterrupted collaboration.

SharePoint vs. OneDrive vs. Teams

Microsoft 365 offers multiple file storage solutions—SharePoint, OneDrive, and Teams—each designed for different use cases. However, many organizations struggle to determine where to store files and how to manage document collaboration efficiently. Choosing the wrong storage location can lead to content sprawl, security risks, and version control issues.

Think proactive monitoring for Teams Phone is too good to be true? Think again.

Collaboration platforms like Microsoft Teams are absolutely central to how enterprises get business done these days. But sometimes the fastest, most direct way to answer a question, solve a problem or make a connection is still to pick up the phone and call. The value of solutions like Microsoft Teams Phone is that they offer the best of both worlds: the simplicity and efficiency of voice communication integrated with digital collaboration tools and capabilities.

Getting Started with M365 dashboards

SquaredUp is a flexible dashboard and analytics platform that makes it really easy to dashboard your M365 and Intune usage and analytics. You can then use it for monitoring or sharing! In this article we’ll take a look at getting started with the M365 plugin for SquaredUp and building our first dashboard. Sign up for a free account if you’d like to follow along.

New in Microsoft Teams: Automatically Create Group Chats for Incident Communication

When we launched our fully-featured Microsoft Teams integration in May, our goal was clear: to provide enterprise teams with the robust and comprehensive toolset they need to manage incidents faster and more effectively – right where they work. It’s all part of our commitment to building the leading enterprise incident management solution. Today, we’ve enhanced our Teams integration by adding the ability to automatically create Microsoft Teams group chats directly from your Runbooks.