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The latest News and Information on Microsoft 365 and related technologies.

Common Microsoft 365 Issues and How Expert Support Solves Them

Microsoft 365 has become a cornerstone for modern business operations, enabling collaboration, communication, and productivity across teams and locations. While the platform offers powerful tools and flexibility, it is not immune to technical challenges. From performance slowdowns to security concerns, businesses often encounter issues that can disrupt workflows and impact efficiency. Understanding these common problems-and how expert support addresses them-can make a significant difference in maintaining smooth operations.

Microsoft 365 Departed User Archiving: The Complete Guide for Enterprise IT

When an employee leaves your organisation, a clock starts ticking. Microsoft begins deleting their data — OneDrive files, Exchange Online emails, Teams conversations — within days of their account being disabled. For most large enterprises this is happening continuously, quietly, and without IT teams necessarily knowing until someone asks for data that no longer exists.

Achieving Microsoft 365 Certification Success with Proven Study Approaches

Microsoft 365 certifications are highly valued credentials that validate expertise in managing modern workplace environments. Certifications like MS-100 and MS-101 focus on enterprise administration, security, and compliance, making them essential for IT professionals aiming to specialize in Microsoft 365 solutions. With organizations increasingly adopting cloud-based productivity tools, certified professionals are in high demand.

Microsoft Teams outage on December 19, 2025

On December 19, 2025, Microsoft Teams experienced a performance degradation that affected communication for various users. Despite a significant volume of reports from the community, official health dashboards remained in a normal status throughout the event. This incident serves as a case study for why IT teams benefit from secondary monitoring sources.

A New, Simpler Microsoft Teams Integration For Redgate Monitor

Microsoft is retiring Office 365 connectors, but there is now a new and easier way to send Redgate Monitor alert notifications to Teams, ready-formatted. Microsoft is retiring Microsoft 365 (Office 365) connectors on 31 March 2026. After that date, any Redgate Monitor alert notifications configured through the old connector method will stop appearing in Teams. From Redgate Monitor 14.1.0, there’s now a new and much simpler way to do it.

Microsoft Teams Monitoring to Troubleshoot & Optimize Performance

Microsoft Teams has become the collaboration backbone for businesses worldwide. But when call quality drops during a crucial client meeting or files won't upload before a deadline, productivity grinds to a halt. The frustration? These issues are usually preventable. The challenge with Teams is that problems can originate from multiple sources: user devices, network infrastructure, or Microsoft's platform itself.

Common Microsoft Teams Issues & How to Troubleshoot

Microsoft Teams is one of the most popular tools for work communication today. Whether you're chatting with your team, jumping on a video call, or sharing files, it helps keep everyone connected. But let's face it – MS Teams isn’t perfect. You’ve probably run into issues like calls dropping, bad audio, or slow Teams performance. These problems can be frustrating, especially when you’re in the middle of an important meeting or deadline.

Get Third-Party Outage Alerts in Microsoft Teams with StatusGator

When your company depends on dozens of SaaS tools, such as AWS, Atlassian, Zoom, or Microsoft 365, any cloud outage can ripple through your entire operation. The faster your team learns about an external service disruption, the faster you can respond. With StatusGator’s Microsoft Teams integration, your team can receive real-time third-party outage alerts in Microsoft Teams. The service also includes Early Warning Signals that detect potential issues before providers officially announce them.

Product Update - Turn Off Alerts, Use Microsoft Teams, and Custom Domains

Over the last few months IncidentHub has added several new features to make it easier to fine tune your alerts. IncidentHub now also integrates with Microsoft Teams and supports custom domains for your public status pages. Let's take a comprehensive look at what's new.