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The latest News and Information on Microsoft 365 and related technologies.

martello

Why Microsoft Teams 'Maturity' Matters

Jul 9, 2024 By kfitzgibbon In Martello Technologies
Maturity models have proved to be powerful tools for assessing performance and driving improvement in a wide range of industries and disciplines from cybersecurity and quality control to project management and HR. With hybrid and remote work here to stay, organizations now have a new kind of maturity to aspire to, one that has a significant and direct impact on business results: virtual collaboration maturity.
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exoprise

Teams V2 Synthetics and Real-User Monitoring Support

Jul 2, 2024 By Alex Tsukernik In Exoprise
With the release of Microsoft Teams 2.0 and the Classic Teams client nearing its EOL (end of life), we were eager to explore the changes that Teams 2.0 brought about. Today we will look into the new features and architecture of Teams 2.0 as well as provide insight into the changes and improvements to the CloudReady Teams Messaging and Teams AV sensors.
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Mastering Microsoft Teams: Strategies of Industry Leaders

Jul 2, 2024 By Martello Technologies In Martello Technologies
Delve into the advanced strategies that industry leaders use to manage Microsoft Teams. Explore the three main hallmarks that set these leaders apart and elevate them to the top of the Microsoft Teams maturity pyramid: End-to-End Visibility: See how comprehensive visibility across the entire network, from the data center to endpoints, helps identify and troubleshoot issues effectively.
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Are you Delivering an Industry Leading Microsoft Teams Experience?

Jul 2, 2024 By Martello Technologies In Martello Technologies
Discover how industry leaders achieve top-tier Microsoft Teams performance by mastering three key hallmarks of Teams maturity. End-to-End Visibility: Understand the importance of comprehensive visibility across your entire network, enabling effective issue identification and troubleshooting.
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exoprise

SaaS and Microsoft 365 Service Level Agreement Credit Recovery

Jul 1, 2024 By Simon Dion In Exoprise
In this article, we will be covering Service-Level Agreement (SLA) credits and the general steps Software-as-a-Service customers must take to recover them. We'll also go over the typical information required by SaaS vendors, how to collect this information, and how CloudReady synthetics can expedite the SLA credit recovery process. SLA credits are a type of compensation to customers by service providers when service providers fail to achieve the agreed-upon service levels. These credits are applied to customer accounts as monetary refunds or credits to be used for future services.
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dead mans snitch

Integration for Microsoft Teams Now Available!

Jun 27, 2024 By Dead Mans's Snitch In Dead Man's Snitch
If your team is on Microsoft Teams then it's time to team up with Dead Man's Snitch to bring our alerts out of your inbox and into your team's chat. Adding an alerting integration with Microsoft Teams should take only a minute or two. You can find step by step instructions in our Microsoft Teams documentation. Microsoft Teams joins our growing list of integrations from Slack to Mattermost to Opsgenie and beyond.
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ConnectWise PSA Integration

Jun 24, 2024 By Exoprise In Exoprise
In this video, we will be reviewing the ConnectWise PSA integration along with it's benefits. We'll also walk you through the configuration process to quickly configure the integration. The ConnectWise PSA integration allows for tickets to be automatically created and closed upon Exoprise Alarms being triggered. With tickets being created in ConnectWise PSA, you can begin automatically assigning tickets based on the alarms triggered in Exoprise using workflow rules.
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onpage

Introducing OnPage's Integration with Microsoft Teams

Jun 18, 2024 By Ritika Bramhe In OnPage
As OnPage continues to expand its suite of out-of-the-box integrations with popular tools, we are excited to announce the addition of another highly requested application to our arsenal **drumrolls please** Microsoft Teams. This new integration follows our successful launch of OnPage-Slack integration and meets the needs of many eager customers. In this blog post, we will explore the enhanced capabilities and benefits of this integration.
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martello

5 Key Feature Updates In The New Teams Client And What They Mean For You

Jun 10, 2024 By kfitzgibbon In Martello Technologies
The Teams desktop client has been rebuilt to prioritize performance and offer a faster, more streamlined, and adaptable experience for users. It’s a fairly sizeable update and there’s a bunch of new features that are worth taking a look at but here are our top 5 and why they’re important for you.
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