Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Microsoft 365 and related technologies.

Teams Phone Trouble? Who You Gonna Call?

In most organizations when there’s an issue with Microsoft Teams Phone, “who you gonna call” is corporate IT. But Teams Phone brings unique challenges to troubleshooting and managing the user experience that IT isn’t necessarily equipped to face. A few key tools and capabilities can make all the difference.

Microsoft Teams vs. SharePoint. The Ultimate Guide

In today’s fast-paced, digitally-driven work environment, effective collaboration and content management are crucial for success. Microsoft offers two powerful tools to help you achieve these goals: Microsoft Teams and SharePoint. While both platforms are designed to enhance productivity, they serve distinct purposes. In this in-depth comparison, we’ll explore the strengths of each tool, examine real-world scenarios, and provide actionable tips to help you make informed decisions.

Deliver Peak Microsoft Teams Performance at Scale

Scale is a perennial challenge for most IT teams. While organizations expect the same performance and experience whether 500 users are accessing essential applications or 50,000, IT headcount rarely increases in proportion with organizational growth. This often leaves IT departments overtaxed and pressed to triage the most urgent concerns. But even that requires good data to inform decisions — which can be in short supply.

Best Practices with Microsoft 365 Compliance Center

As businesses continue to generate and store massive amounts of data, effective document management becomes increasingly important. SharePoint Online, one of Microsoft 365’s core collaboration tools, allows organisations to store, share, and manage documents effortlessly. However, simply storing data isn’t enough—effective archiving is essential to ensure compliance, optimize storage costs, and preserve critical information for the long term.
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What Customers Love About Exoprise

At Exoprise, we always listen to customers' input and ensure they have the best experience possible. Our customer success, support, and engineering teams have been hard at work, collecting this feedback and insights to identify the functionality and features loved by our customers. Today, we'll be sharing the top five favorites that have been brought to our attention in recent conversations. These features, some well-known and widely used, to some more powerful yet lesser-known functionalities. Whether you're new to Exoprise or a seasoned user, you may discover something new and valuable.

Update to Microsoft Teams Notifications

Oh Dear offers several ways to keep you updated on important events like downtime, performance and DNS changes, broken links, Lighthouse issues, and more. By default, you will get email notifications to the email address you used to sign up. But you can also choose to receive alerts to your preferred platform. A popular choice for many of our users is Microsoft Teams.
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Monitoring MS Teams as part of your DEX Strategy

Embracing a digital-first workplace has become imperative in today's fast-paced business environment. However, ensuring a seamless and engaging digital employee experience (DEX) remains challenging for many organizations. In this article, we delve into the transformative power of Microsoft Teams as a key component of your DEX strategy, promising to unveil practical insights and strategies to enhance collaboration, communication, and overall employee satisfaction.

AVD Performance Dashboard

In this dashboard tutorial video, we will walk you through building an Azure Virtual Desktop dashboard. This dashboard provides users with the visibility they need into the status of Azure Virtual Desktop. The Azure Virtual Desktop dashboard combines CloudReady and Service Watch metrics for a holistic view of Azure Virtual Desktops availability and performance. When issues occur, users can quickly review the dashboard to identify whether the issues is limited to an office, individual device, or affecting Azure Virtual Desktop as a whole.

Introducing: incident.io for Microsoft Teams

There’s a major outage. Support tickets are mounting. Everybody from engineering to legal is scrambling for information. You have more Teams notifications clamouring for attention than you do minutes to address them, and it’s hard to know where to begin. What comes next is a balancing act—mitigating the impact, updating colleagues, managing action items, or updating a status page that will be seen by millions.