Exigence

Tel Aviv, Israel
2015
Jan 24, 2023   |  By Noam Morginstin Admin
With more than $80 billion of loan collateral in its systems, DataScan is an industry leader in providing solutions for wholesale asset financing and inventory risk management. The company’s InfoSec leadership understood that they needed to take a whole new approach to incident response and to advance its security maturity. Having multiple tools for managing incidents and conducting business was translating into inefficiencies, prolonged resolutions, and stress.
Nov 28, 2022   |  By Alain Troitter Admin
The FEMA Incident Command System responds to wide area disasters like an earthquake, fire, flood, hurricane, and tornado, while ITIL is used for digital services and applications. In large organizations, there is the facilities team and the data center team. FEMA is associated with the facilities team and ITIL with the smaller data center team. What characteristics are shared between the two and what are the main differences?
Nov 13, 2022   |  By Noam Morginstin Admin
A global leader in SaaS-based and on-premise software solutions that power innovative digital experiences was looking to replace the internal tool that was being used for resolving outages, service degradation, data center connection loss, and other incidents.
Oct 24, 2022   |  By Noam Morginstin Admin
The MIM Expo (Major Incident Management) always delivers, and this year’s recent gathering was no exception. At this annual event, we always get a unique opportunity to hear about what’s top of mind with major incidents and SRE professionals from all the world.
Sep 6, 2022   |  By Noam Morginstin Admin
World-class incident responders are a strategic asset in today’s world where the frequency and sophistication of cyber security attacks continue to increase every year, as do the associated financial damages: As such, more and more organizations are looking to grow their cyber incident response expertise, both with inhouse staff as well as by engaging with third-party experts.
Aug 1, 2022   |  By Noam Morginstin
With 2021 seeing 5.1 billion records breached and an annual increase in attacks at 11%, the risk of security incidents is only getting greater every year. And when an attack hits, the cost to recover, which includes fines, penalties, legal fees, and much more, are also great. To help minimize the scope of financial damage, many organizations turn to cyber insurance. Albeit a relatively new branch of insurance, demand is already huge and ever increasing.
Mar 6, 2022   |  By Noam Morginstin
The importance of well-managed communications when handling IT and security incidents cannot be overstated. If updates are not communicated in a timely and accurate manner, misunderstandings, misalignment, and costly errors will occur. Not to mention, resolution will be prolonged. And if highly sensitive information is communicated to those who should not be privy to such, then the risk of legal ramifications is high, as would be the damage.
Jan 3, 2022   |  By Noam Morginstin
When a cyber incident hits, there are certain questions that are asked right away almost every time...
Dec 7, 2021   |  By Noam Morginstin
The managed security services market is booming. Coming in at $22.8 billion in 2021, it is projected to nearly double in just five years and grow to $43.7 billion by 2026. Moreover, cloud-based managed security services are poised to be the major growth driver for the broader MSP market, coming in at $219.59 billion in 2021, and expected to reach $557.10 billion by 2028. As we can see, providing robust security services is a key competitive differentiator for the lucrative MSP market.
Jul 12, 2021   |  By Eyal Katz
When considering the fact that 2020 was a record breaker in the number of cyberattacks that occurred and the resulting cost to organizations that was incurred, it is clear that the state of cybersecurity readiness is not very encouraging, to say the least.
Mar 15, 2015   |  By Exigence
Exigence is a crisis management system for cloud and web based service providers, for resolving critical service disruptions. Exigence is a seamless workflow system, managing event operation, customer communication, team collaboration, post event analysis and simulation of threats.

Exigence is providing a command and control center software to manage major incidents.

As opposed to regular IT incidents, critical incidents often require a high level of collaboration involving team members from different parts of the organization and even outside of it, who are using different tools and processes. This collaboration is generally not structured resulting in painful and expensive delays.

With its command and control center Exigence automates the collaboration and structures it around a timeline that records the steps taken to resolve an incident and drives workflows across stakeholders and tools, thus ensuring all stakeholders are working off the same page. The product ties together stakeholders, processes and the tools already in use, driving down time to resolution. It uniquely addresses the full life cycle of the incident, turning an unstructured situation into one that is structured and easy to manage.

A New Approach

When it comes to critical incidents it's not enough to merely respond. And, point solutions for alerting, ticketing, and communications alone won't get the job done.

Indeed, the traditional approach to critical incidents is no longer relevant, organizations need a solution that involve all stakeholders and addresses every aspect of the incident workflow, from trigger to post-mortem. It should execute actions directly as well as integrate with all of the relevant incumbent systems, such as ticketing, chat, paging, monitoring, and more.

Solution

In the Exigence Command and Control Center, all stakeholders can align quickly on a single pane of glass. gaining unprecedented clarity on roles and responsibilities through automated task assignment and updates.

Through recording all relevant steps taken to address major incidents, Exigence introduces structure, clarity, and speed to critical incident management, enabling complete command and control of every incident from trigger to post-mortem.

Whether for technology operations or security incidents, or for drills and business continuity tests, It uniquely addresses every aspect of the incident, turning an unstructured situation into one that is structured and easy to manage.

The platform orchestrates complex workflows, automatically onboarding cross-functional, cross-organizational and external teams, and makes sure that everyone is always on the same page.

With easy reporting, on-the-fly documentation, and knowledge-management - the post-mortem is simplified, and the organization is always learning and optimizing.

Since Exigence can integrate with all of the relevant incumbent and future systems, coordinating, complementing, and augmenting their capabilities, the organization can keep using and benefiting from trusted ticketing, communications, CRM, project management, and other applications.

Moreover, for optimizing the management of future incidents, the Exigence platform also enables incident drills and tabletop simulations.

Benefits

  • A faster time to resolution
  • Eliminating time wasters, such as participating in lengthy conference calls and repeatedly providing updates
  • More effective, structured collaboration - fully aligned stakeholders
  • Increased accountability
  • Reduced frustrations and friction issues
  • Enhanced learning
  • Increased trust among internal and external customers
  • Reduced risk
  • Enhanced compliance

Introducing structure to a complex and often unpredictable process.