Tel Aviv, Israel
Nov 11, 2019   |  By Noam Morginstin
Let’s face it, managing a critical incident has never been a walk in the park. Even, in the “good old days,” before the great cloud revolution and the onslaught of digital transformations, an incident often meant mayhem. Processes were manual, time consuming, difficult to execute, document, and learn from. Getting all the right people in the “same room” at the right time – was nearly impossible. Lots of time was wasted chasing down the right folks.
Sep 16, 2019   |  By Noam Morginstin
Organizations need to continually ramp up and improve their security and resilience to unexpected incidents. But as the number of endpoints, networks, and user interfaces grow exponentially, the task becomes more difficult, and manual incident response management becomes less and less effective.
Aug 29, 2019   |  By Noam Morginstin
When a critical incident strikes and hampers your business operations, it's how you handle what comes next that will make all the difference to the extent of damage and the length of downtime. Chaos in the aftermath does not need have to be the default. Your team can stay focused and cool-headed with a solid incident response (IR) plan.
Aug 5, 2019   |  By Noam Morginstin
Incident escalation is one of those seemingly mundane issues, the importance of which is often underestimated. Simply put, the escalation process is used to flag issues so that the relevant personnel can respond to situations. Implementation of a well-designed escalation process, however, is anything but simple.
Jul 24, 2019   |  By Noam Morginstin
"Businesses need to face the inevitability of being hacked at some point. It's not a question of if, but when — and that's why being proactive to minimize the risk is essential." Robert Egan. When a critical incident hits, what happens to an organization without an efficient incident management plan? Essentially, all stakeholders are left "fighting fires," trying to recover their systems, and get their business back up and running.
Mar 15, 2015   |  By Exigence
Exigence is a crisis management system for cloud and web based service providers, for resolving critical service disruptions. Exigence is a seamless workflow system, managing event operation, customer communication, team collaboration, post event analysis and simulation of threats.