Operations | Monitoring | ITSM | DevOps | Cloud

2020 was a difficult year for all of us, and it was no different for engineering teams. Many software releases were postponed, and the industry slowed its development speed quite a bit. But at least at AWS, some teams released updates out of the door at the end of the year. AWS Lambda received two significant improvements: With these two new features and Lambda Layers, we now have three ways to add code to Lambda that isn’t directly part of our Lambda function.

The Virtana team are excited to announce that we have pledged to be a Customer First vendor in the ITOM (IT Operations Management) market for our product(s): VirtualWisdom, CloudWisdom, Virtana Platform, Virtana Migrate (Cloud Migration Readiness). Our team takes great pride in this program commitment, as customer feedback continues to be a critical priority, and shapes our products and services. Everyone at Virtana is deeply proud to be part of the Customer First program.

What does a productive digital workplace look like? For many companies, that question isn’t easy to answer. Even before 2020, enterprise business leaders have been exploring the many benefits of bolstering their digital workplaces with smart technologies and IT practices. That last figure is particularly revealing: almost all businesses are aware of the importance of digital workplaces, but less than half are taking steps to create an effective one.

When you are installing PA Server Monitor, you will need to configure what occurs when there are event log monitor alerts. You typically set this up during the initial install. However, it is not uncommon to want to make changes and updates or even add new events to your server monitoring software as you become more familiar with it.

Web accessibility is a vital aspect of search engine optimization (SEO) and overall user experience (UX). Maximizing the effectiveness of both is dependent upon how accessible your site is. With 5G wireless technology changing the expectations of website monitoring, you need to be even more aware of how accessibility influences your results. Tracking web accessibility metrics doesn't have to be complicated.

Having quick access to metrics and health signals from your AWS environment is paramount to identifying issues expediently and monitoring the effects of any deployed fixes. Datadog is proud to partner with AWS for the launch of CloudWatch Metric Streams, a new feature that allows AWS users to forward metrics from key AWS services to different endpoints, including Datadog, via Amazon Kinesis Data Firehose with low latency.

Is it important to your customer to understand the distinction between IT Operations Management (ITOM) and IT Service Management (ITSM)? Most likely not. Your customers are only concerned with how quickly you solve their problems. It makes no difference to them which application or infrastructure you use. So why should you, as an organization, be concerned about the meaning of these concepts, how they align, how they differ, and why they matter?

Today, we launch a new feature: sending metrics and errors to AppSignal over our “Public Endpoint” API. AppSignal has many web frameworks, databases and background job frameworks automatically instrumented when you want to monitor a Node.js, Ruby or Elixir app. If you have code running on serverless architecture such as AWS Lambda, you can’t run our agent, so our standard integration with all of the out-of-the-box magic won’t work.