Operations | Monitoring | ITSM | DevOps | Cloud

Is your Change Advisory Board (CAB) spending too much time reviewing low-risk changes? In this video, you'll learn three practical ways to improve change management in SolarWinds Service Desk by automating routine approvals while keeping governance in place for high-risk changes.

Are employees waiting too long for IT support? In this video, you'll learn three simple SolarWinds Service Desk configurations that can improve employee experience, reduce unnecessary tickets, and help IT resolve issues faster. We cover: How to optimize your knowledge base so employees actually find answers Why linking asset inventory to Service Desk gives technicians instant context How Microsoft Teams and Slack integrations make IT support easier without leaving chat These are quick, no-code improvements you can configure today. No developers or consultants required.

Thinking about using SolarWinds Service Desk beyond IT? In this video, you'll learn how Enterprise Service Management (ESM) helps HR, Facilities, and IT work together through a single service portal.

Demo of the Tech Preview of Anomalous Events feature in SolarWinds Security Event Manager. This video shares requirements, access restrictions, use cases, and demonstrates use of the feature.

In this SolarWinds Customer Zero story, team members share how they use SolarWinds products every day across observability, incident response, enterprise service management, log analytics, Kubernetes monitoring, and self-hosted infrastructure monitoring. Hear how internal teams serve as the first customer by testing real-world workflows, sending direct product feedback, and helping shape the platform through hands-on use.

Join this 5-part series designed to help IT teams move from reactive, fragmented processes to a more structured, connected way of working. Each session focuses on a core area, from incident resolution and CMDB visibility to employee experience, service catalog design, and change governance, giving you practical frameworks you can apply right away. You’ll walk away with: Faster, more consistent incident resolution.