Operations | Monitoring | ITSM | DevOps | Cloud

The Four Golden Signals of monitoring and observability get a lot of things right. But they could be even better.

“Observability,” is the process in DataOps of recording data generated by digital systems as they go about their processes. There are some great companies in the observability space, generating a whopping $17 billion annually, and contributing a significant portion to the modest 2.5 quintillion bytes of data created every year.

Keeping the experience of your end user in mind is important when developing applications. Observability tools help your team measure important performance indicators that are important to your users, like uptime. It’s generally a good practice to measure your service internally via metrics and logs which can give you indications of uptime, but an external signal is very useful as well, wherever feasible.

On this day in 1889, William Gray patented the first coin operated telephone with the first model installed at the Hartford Bank in Connecticut.

Recently, my colleagues Pete Di Stefano, Ashley Adams, and I hosted a webcast on the topic of capacity planning and optimization. You can listen/watch it here, it was a really fun conversation. As part of the discussion, we talked about the need to measure the right things to get the correct outcome. Keep in mind my oft-repeated mantra: monitoring is simply the collection of data. You need a robust, mature tool to add context, which transforms those metrics into information.

When the Citrix architecture moved from v6 to v7, one of the main components that was introduced in the v7 architecture was the Citrix Delivery Controller (CDC). A Citrix Delivery Controller is a server-side component that is responsible for managing user access and brokering (enabling application and desktop access) and optimizing connections. Each site will have one or more delivery controllers.