Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Communicating to Users During Incidents

Imagine you're having a regular day at work, opening up your browser, double checking something for a client in that web app your team built for them, when suddenly, you see this screen: You hit refresh a few times, just to be sure. Nope. Still down. What happens next depends on how well your team has planned for incidents like this (some folks call it unplanned downtime).

New in StatusGator: Reordering Services

As our public status dashboards have become more popular, so has the ability to customize them. Over the next several weeks, we will be rolling out a series of features that allow more customization of your dashboard. Already we’ve added custom CSS capabilities. Today, we’re rolling out service reordering. Our new dashboard management page has a slimmed-down look.

Improving your team's on-call experience

Your engineers probably dislike going on-call for your services. Some might even dread it. It doesn't have to be this way. With a few changes to how your team runs on-call, and deals with recurring alerts, you might find your team starting to enjoy it (as unimaginable as that sounds). I wrote this article as a follow-up to Getting over on-call anxiety.

The Observability Pipeline

Today’s systems are more distributed, dynamic, and complex than ever before – plus, users have more expectations. Also, the historical reliance on an operations team to monitor, triage, and/or resolve issues has become untenable as the number of services increased. This means that many of the tools that were well-suited before might no longer be adequate.

What are CDN Logs and Why Do They Matter

Content Delivery Network produces numerous log files called CDN logs to deliver video across the internet to our homes and mobile devices. These logs contain crucial information about the CDN servers' performance and video streaming quality. Also, it contains terabytes of data, which has its own set of hurdles in terms of handling it in real-time and performing analytics to understand user experience and network concerns.

Dashboard Fridays: Sample Microsoft Teams Dashboard

Join SquaredUp's Adam Kinniburgh and Purdue University's Daniel Parrott as they showcase this sample Microsoft Teams dashboard used by Purdue to visualize key Microsoft Teams usage metrics for their online classrooms. Built using SquaredUp, this dashboard keeps track of the total number of Teams and which are empty, allowing them to pinpoint issues with the data load to create the teams or update issues. The dashboard also monitors for empty class sections to help identify issues with the class selection process.

Top 10+ Best System Monitoring Software & Tools [2022 Comparison]

It’s virtually impossible to manage today’s complex IT environments at scale without a comprehensive system monitoring solution that allows you to check the health of all your applications and services from a single pane of glass. When your end users are experiencing difficulties, you must have such a tool in place that lets you quickly ascertain and remediate the root cause of the slowdown or error.