Operations | Monitoring | ITSM | DevOps | Cloud

If you were one of billions of frustrated users of Facebook who weren’t able to access their accounts Monday, rest assured in knowing that downtime is a thing of the distant past and the mega-social media platform is back online. End users can now relax knowing that the brush fire has been extinguished. Remarkably, the nearly seven-hour outage could not be attributed to the deluge of recent high-profile attacks on government, enterprise, and educational servers throughout the world.

In the age of cloud, digital transformation, application modernization, and the mobile economy, the network is the lifeblood behind enabling excellent customer experiences. Network Operations (NetOps) and IT Operations (ITOps) teams are constantly aware that a disruption in core network systems performance can have a massive impact on their business.

SquaredUp recently launched a PowerShell tile that lets you visualize data returned from a PowerShell script. This has opened virtually infinite doors to the sources you can get data from. PowerShell can work with crazy text formats obscure databases, and endpoints that are open on the internet. If you can access it, PowerShell can work with it. And SquaredUp lets you leverage that power so you can get the information you need and visualize it in a format that makes sense.

Businesses globally have been steadily shifting to digital as early as a decade ago. With the coronavirus pandemic happening, the digital transformation has now shifted into fifth gear. Digital experience is the key to business success. As of 2020, there were almost 30 billion end users that’s connected to the internet. Digital revenue has increased dramatically and digital will surely drive retail sales up.

Today I show you a snapshot of my daily work. It is especially interesting this time, because it’s a not-so simple problem to solve. It’s not difficult per se, but involves quite some understanding of the Icinga Web 2 framework and how it communicates with the web server. Disclaimer: What I’m going to show, is not a feature preview or anything. It’s more of a proof of concept, and it may be that forever and won’t be continued further.

In the recent past, most engineering teams had a vague notion of what Service Level Agreements (SLAs) and Service Level Objectives (SLOs) were—mainly things that their more business-focused colleagues talked about at length during contract negotiations. The success or failure of SLAs were tallied via magic calculations (what is “available” anyway?!) at the end of the month or quarter, and adjustments were made in the form of credits or celebrations in the break room.