Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty for Customer Service Operations

Provide relevant context to solve customer problems. Customer service representatives need relevant historical context in order to accurately and quickly resolve the issue at hand. Reduce the impact on your customers by layering monitoring data from technical resources across your organization with data from customer calls and other systems of record—so you have a holistic view of an issue and can identify the right solution quickly.

GitKon 2023 Day 1: Legendary, Free Online Developer Conference

Welcome to GitKon 2023: The Fellowship of Code, hosted by GitKraken. GitKon promises three days of insight, learning, and inspiration specifically designed to help software developers, team leaders, product and project managers, and technical executives up their game. Featuring keynotes from tech titans, Dharmesh Shah of HubSpot and Justin Cormack of Docker, and a special guest appearance by The Lord of the Rings star and mental health advocate, Sean Astin. Learn coding tips and techniques, explore emerging technologies, and get lessons in better team communication and collaboration.

Sept 13, 2023: SF Python Meetup - API Documentation: How Sentry Designed Custom Tooling

On September 13, 2023, Sentry hosted SF Python for a developer meetup in San Francisco. In this talk, Josh Ferge, Senior Software Engineer at Sentry, shared his experiences and insights on Sentry's journey of API documentation for their Django application. He talked about the various things they’ve tried, including: Schema / Example generation using dynamic tests; Writing OpenAPI JSON manually; Django Rest Framework & autodoc tooling around it; Problems with DRF serializers & performance, leading to Sentry custom implementation of schema generation using Python typing.

Transforming Observability with Elastic AI Assistant: A Proactive, AI-Driven Approach

Discover how Elastic AI Assistant is transforming the world of observability by offering proactive, AI-powered insights that help SRE teams manage complex systems more efficiently. Say goodbye to manual, reactive processes and hello to a proactive, AI-driven approach with the Elastic AI Assistant for Observability.

How to Parse JSON With BindPlane

About ObservIQ: observIQ brings clarity and control to our customer's existing observability chaos. How? Through an observability pipeline: a fast, powerful and intuitive orchestration engine built for the modern observability team. Our product is designed to help teams significantly reduce cost, simplify collection, and standardize their observability data.