Operations | Monitoring | ITSM | DevOps | Cloud

Kentik - Cloud Observability

Kentik Cloud provides comprehensive visibility across all major public clouds, offering seamless insight into cloud-to-on-prem network paths and the public internet routes connecting them. Identify latency, loss, jitter, and application-specific traffic while providing deep visibility into cloud networking constructs like ACLs to spot security issues. With powerful analytics, Kentik Cloud enables you to visualize intra-cloud traffic, identify idle resources for optimization, and leverage historical data to uncover trends and seasonal patterns—ensuring optimal cloud performance and cost efficiency.

How to Overcome Alert Fatigue in Your Alerting System | Introduction to SLOs | Grafana Labs

Cut Through Alert Noise with SLOs! Tired of endless alerts that don’t reflect real issues? SLOs (Service Level Objectives) help reduce noise by focusing on what truly impacts users. Instead of reacting to every minor spike, set SLOs to trigger alerts only when reliability is at risk.

How to Set Up Actually Useful SLOs | Introduction to SLOs | Grafana Labs

Service Level Objectives (SLOs) should be more than just numbers on a dashboard—they should help your team deliver real value to your users. In this video, Jake Swiss from Grafana Labs walks you through three simple steps to create SLOs that align with business goals and drive better decision-making. Step 1: Understand What Really Matters – Align SLOs with customer expectations Step 2: Define Clear, Measurable Targets – Use RED metrics (Rate, Errors, Duration) to track meaningful performance Step 3: Continuously Iterate & Fine-Tune – Adjust SLOs based on historical data and team feedback.

Top Azure App Insights Techniques You're Not Using for Querying Logs

The Business Activity Monitoring (BAM) module's new feature allows seamless navigation directly to the Azure portal. This video provides an overview of how BAM enables the monitoring and querying of logs from Azure App Insights and Log Analytics. It also showcases a use case in the employee benefits scenario, where daily file processing data is visualized for business and support teams to track system activities.

Feature Spotlight - Service Dependencies

To know how disruptions to one service might affect other services in your digital environment, it’s important to have a record of how applications and technical services connect within your architecture. Service dependency maps in xMatters define and visualize relationships between your services, so you can instantly see whether a service is impacted by any active incidents, and how that incident impacts other services. Dependency maps can be expanded to show additional upstream and downstream services and help identify a potential root cause.