Operations | Monitoring | ITSM | DevOps | Cloud

Tools alone aren’t enough. How you use them and the expertise you tap into make all the difference. In this Short, we explore why even the best tools need the proper guidance to unlock their full potential. Open-source communities are goldmines of knowledge and support Connecting with experts can save you serious time and headaches While enterprise support is valuable, the community often has your back. Get practical tips to get the most out of your tools, and remember: it’s not just what you use; it’s how you connect, learn, and grow along the way.

The concept of managing up is simple -- in order for you to influence decision-makers, you need to learn how to speak their language and show initiative when it comes to solving problems. Even as an entry-level manager, you can have a lot of influence over decisions just by working closely with your direct manager and even executives. In this stream, we'll be talking with IT leaders about how they manage their managers through constant communication, proper expectations, and frank discussions about business impact so that they're able to better influence decisions on a broader scale.

Unlock the full potential of your Puppet infrastructure with a deep dive into Puppet Facts. This guide explains how Puppet uses facts to gather real-time data, making your code more dynamic, adaptable, and aware of the systems it manages. Discover the different types of facts, from simple structured data to secure trusted facts, and learn how to leverage them for enhanced visibility and standardization across your entire estate.

Join us to meet the UI that puts AI to work, with voice, text, image, and web agents in one AI interface. See it in action during a visionary demo showcasing how Adobe is using ServiceNow to create AI-first experiences that drive real business outcomes. Come see what’s possible when you put AI to work for people.

Explorer is the new UI for InfluxDB 3 Core (open source) and Enterprise. It brings everything into one place: ingesting data, querying, visualizing, and managing your database. It’s designed to remove friction: fewer tools, less context switching, faster feedback.

How can IT and security teams get better visibility into devices and endpoints that are accessing their network? Ivanti’s latest research report, “Securing the Borderless Digital Landscape” (ivanti.com/borderless-security) found that poor device visibility and unmanaged BYOD are prime attack vectors for threat actors.

Regional slowdowns can go unnoticed until customers start complaining. Site24x7 helps you spot website performance issues worldwide with real-time monitoring from 130+ locations.

Jeff Hollan (Snowflake Director of Product) gave a talk called "Building Adaptive Teams for AI" that addresses something we're all navigating: how career growth works when teams are adapting to AI workflows.

The best way to improve reliability? According to Nick Mason with Gremlin, it’s to test and test often.

Wouldn't that issues list be a little less intimidating if you had some help from Sentry? We're shipping our Sentry Agent for Linear, and you can use it to call Seer and get Root Cause Analysis and Solutions back. Check it out!