Operations | Monitoring | ITSM | DevOps | Cloud

In this blog we’ll share the journey we went on to solve a not-so-easy customer problem: a critical Windows services restart during Puppet agent upgrades. As with most software fixes, it starts with a customer ticket: component DHCP Server service restarts after an upgrade. This troubleshooting journey goes from analyzing Windows installer logs, to using undocumented Windows API calls, and back to the Windows installer logs, until we eventually found a solution.

Grafana v7.3 has been released! With Grafana 7.0, we rounded out our observability story by making tracing a first-class citizen in Grafana alongside metrics and logs. That release included integrations with Jaeger and Zipkin, and earlier this month, we announced our integration with AWS X-Ray. At ObservabilityCON on Monday, we announced Grafana Tempo, our new open source distributed tracing system. Tempo is massively scalable, cost-effective, and easy to operate.

Qovery is excited to announce that we are now a silver member of the Cloud Native Computing Foundation (CNCF) and Linux Foundation (LF). As a CNCF silver member, we are looking forward to contributing to CNCF projects and playing an active role in developing the cloud-native ecosystem. Qovery also recently makes is deployment engine open-source, an abstraction layer library that turns easy apps deployment on AWS, GCP, Azure, and other Cloud providers. ‍

As Kubernetes continues to establish itself as the industry standard for container orchestration, finding effective ways to use a declarative model for your applications and tools is critical to success. In this blog, we’ll set up a K3s Kubernetes cluster in AWS, then implement secure GitOps using ArgoCD and Vault. Check out the source for the infrastructure and the Kubernetes umbrella application here.

An effective active directory monitoring system is essential to a secure directory design. There is a wide variety of security issues and loopholes that can be identified early if the users on the network are following the active directory monitoring guidelines. The lack of such monitoring can lead to a multitude of security threats which can result in financial and reputational damage along with data loss.

Mattermost is a platform based on collaboration — not built simply for facilitating team and asynchronous communication, but built on the philosophy that having the ability to collaborate efficiently makes the world safer and more productive for everyone. This is true in many day-to-day situations in an organization, but it is especially true in the world of DevOps. When an emergency arises, information needs to be moved from person to person and team to team as quickly as possible.

We’re excited to announce that Calico Enterprise, the leading solution for Kubernetes networking, security and observability in hybrid and multi-cloud environments, now includes encryption for data-in-transit.

Network alerts are a crucial aspect of network performance monitoring, as they’re designed to provide IT admins with quick insight into network issues, allowing for faster troubleshooting. As such, network alerts should be a key consideration for businesses choosing their network alert software.

It’s the witching hour and the night is cold. Something feels eerie—it seems calm, but you’re not sold. You turn your computer on and to your despair, Through the garishness of the screen It was sitting there. That service desk ticket. The one you thought was finally resolved But it’s back, and with a vengeance Ready to wreak havoc on all involved. This is just the beginning of your nightmare And the scariest part, you haven’t even read.

Have you seen Lambda: A Serverless Musical? If not, you really have to. I love Hamilton, I love serverless, and I’m not trying to be a crank or a killjoy or police people’s language. BUT, unfortunately, the chorus chose to double-down on one of the stupidest and most dangerous tendencies the serverless movement has had from day one: misunderstanding and trash-talking operations.