Operations | Monitoring | ITSM | DevOps | Cloud

Monitoring has been part of our lives for centuries. We watch ourselves, our environment, and our habits to gain insights and make better decisions. Even the much-dreaded annual health check we line up for each year is just another facet of this age-old process. The goal is simple: spot small red flags now, before they balloon into bigger health complications later. It’s the same principle that has guided us for generations—keeping tabs, so we can correct course before trouble takes hold.

When people hear the phrase “process automation in IT,” they first think of the purely technological benefits. These include automated incident resolution, meaningfully improved process orchestration, reduced ticket volumes, and more. The factor that should be just as top-of-mind, though, is something that’s vital to both your automation program’s longevity and your organization’s overall success: automation ROI.

Cost-efficient, agile, and innovative. Cloud migration is often connected to these words. But beyond these familiar terms lies a transformative opportunity for your business. For IT leaders, the promise goes beyond these initial benefits. A well-executed migration can streamline operations, optimize resource allocation, and unlock new avenues for digital transformation.

Kubernetes has revolutionized cloud-native applications, but networking remains a crucial aspect of ensuring scalability, security, and performance. Default networking approaches, such as iptables-based packet filtering, often introduce performance bottlenecks due to inefficient packet processing and complex rule evaluations. This is where Calico eBPF comes into play, offering a powerful alternative that enhances networking efficiency and security at scale.

Alert fatigue is a pervasive challenge in modern IT environments. When teams are inundated with false positives or low-priority notifications, it’s easy to lose sight of real issues. To kick off our blog series on the 5 most common obstacles to observability in 2025, let’s discuss the headache of alert fatigue and how insights from the natural world can offer answers.

Marketing Connections has published the Next-Gen Government IT: AI and Observability Insights Report in partnership with SolarWinds. The survey targeted 200 public sector IT decision-makers and influencers in the US and 100 of their counterparts in the UK. Here are five things we learned.

A set of reports just launched by research group Market Connections examines trends in cybersecurity across the US and UK public sectors. Let’s take a look at some key findings.

We are pleased to announce a new inbound integration in the ilert catalog: RapidSpike. This integration enhances incident management by connecting ilert with RapidSpike’s website monitoring capabilities, ensuring teams receive real-time alerts on website performance, uptime, and security threats.

We are honoured to announce that G2 has recognized Nexthink as a leading software company in EMEA in their 2025 Best Software Awards. This achievement builds on our ongoing recognition from G2, where we’ve been named a Category Leader consecutively since 2021. Our success is only possible because of the support we receive from our incredible DEX community.

For Managed Service Providers (MSPs) in the EU, who serve financial organizations, DORA regulatory compliance is a hot topic. The DORA (Digital Operational Resilience Act) is a new regulation that came into force on Jan 17th, 2025, aimed at ensuring the operational resilience of financial entities in the EU, focusing on technology risk management and minimizing disruptions in critical services.