Operations | Monitoring | ITSM | DevOps | Cloud

When SecurityDAM (acquired by Radware), a DDoS protection service provider, needed to upgrade their NOC operations, they tested out multiple solutions before choosing MoovingON.ai. From increasing efficiency and visibility to improving ticket resolution times and runbook automation, MoovingON.ai provided the NOC manager and team with everything they needed to run operations more smoothly and effectively.

Similar, to the monitoring module in Icinga Web, Icinga DB Web also provides list views for hosts and services to provide the most common columns to reduce the backend query load.

ITIL is the world's most widely used IT Service Management (ITSM) standard. We all know it has been adopted by enterprises looking to improve their underlying business processes and organizational structure for decades. So, it's been around for quite a while and has been very successful in helping organizations improve their IT operations. However, there is some question as to whether ITIL is falling behind in today's fast-paced, DevOps-centric, Agile-centric world.

In this DevOps 101 series, I introduce the concept of DevOps and talk about how you can include the database as a natural partner. In the previous post in the series, I discussed how automation introduces faster and more frequent deployments as a key benefit. We’re now going to take a deep dive into the value you can unlock through frequent deployments using database DevOps, along with how you get started doing them.

The best Redis® ever - version 7.0 - is now available on the Aiven platform.

Traditionally the Prometheus TSDB only accepts in-order samples that are less than one hour old, discarding everything else. Having this requirement has allowed Prometheus to be extremely efficient with how it stores samples. And in practice, it really hasn’t really been much of a limitation for users because of the pull-based model in Prometheus, which scrapes data at a regular cadence off of the targets being observed. Several use cases, however, need out-of-order support.

Integrating all of your monitoring alert sources is quite a task. Large enterprises often struggle to aggregate millions of data records from dozens of monitoring, change, and topology tools in real-time. Filtering out the noise and prioritizing the most important alerts are crucial to a team’s success. BigPanda makes it simple to integrate with any monitoring alert sources with Open Integration Hub. Currently, we have more than 50 easy-to-use integrations to choose from.

In July, the research firm Research In Action (RIA), published the 2022 edition of their annual Vendor Selection Matrix™. Despite AIOps being a well established technology (Moogsoft has customers who have been reaping the benefits of AIOps for many years) selecting a vendor can still be quite difficult, given the plethora of vendors who quickly re-branded their solutions as AIOps. So a vendor selection guide is a valuable resource.

Finding the root cause of application performance issues is the crux of every app troubleshooting exercise. So why don’t more APM tools provide great root cause analysis? The trouble is – pun intended – the cause of a slow application can come from different sources, many outside the application itself. So APM tools that focus on the ‘A’ may never truly find the root cause.

Being your customer shouldn’t be a lot of work. Customers want easy ways to find you and the answers they need to make the most of what you provide. When that process is smooth and seamless, it creates loyal customers who are more likely to act as de facto ambassadors of your brand. Providing a great experience is one of the primary ways to earn customer loyalty.