PagerDuty provides a SaaS-based platform that enables developers, DevOps, IT operations, and business leaders to prevent and resolve incidents that could potentially impact customer experience. This platform allows organizations to proactively manage events that may affect customers across their IT environment, which is crucial for maintaining customer satisfaction, revenue, and brand reputation.
Finding and fixing bugs is a critical part of the development process, both in development and production, but is it possible to be more effective in less time? A poll of thousands of software industry members conducted by Stripe revealed that the average software development team spends up to 42% (Stripe/Harris) of their time on tasks in service of fixing bugs. That's almost half of all developer time spent maintaining old code instead of writing new code.
Digital business services are spread across on-premises, cloud, and SaaS environments. But assuring great service performance is increasingly difficult. Organizations are shifting from device-based monitoring to business service-based monitoring in order to meet the increasing expectations of end users and the business. And now you can see SL1 Business Services in action—without scheduling a live demo or free trial.
We talk a lot about intermittent network problems. There’s a reason for that. Many network problems are intermittent, which means that they are sporadic, and much more difficult to pinpoint and troubleshoot than constant network problems. Picture this: You're in the middle of an important video conference call with a potential client when suddenly your network connection drops, leaving you stranded and looking like a pixelated mess on the other end. Sound familiar?
In today’s digital world, software vulnerabilities have become a widespread concern. Cybercriminals are always looking for ways to exploit these vulnerabilities, resulting in devastating security breaches. That’s where patch management comes in. In this article, we’ll discuss what patch management is, its importance, and best practices to implement it.
East Hanover, NJ – March 10, 2023 — Alloy Software, a leading provider of IT Service Management and IT Asset Management solutions, announced that it had been presented with a Bronze Stevie® Award in the 17th annual Stevie Awards for Sales & Customer Service.
