Operations | Monitoring | ITSM | DevOps | Cloud

5 ITIL Standards and Best Practices Your Help Desk Should Be Following

Let's say you’re already adhering to ITIL standards and an ITIL maintenance plan. That's excellent. But as we know, improvement is a “forever” process; an ongoing, continuous, ever-present quest for betterment. With that in mind, we think it’s a good idea to check out these 5 ITIL standards and best practices you can’t live without.

5 surprising things you might not know about StatusCake

Yep, you read that right, THE fastest. Like the Usain Bolt of check rates, just without the Olympic gold medal to back it up (but it’s safe to say that if there was a gold medal for quickest check rates, we would win gold). So what does this actually mean? It means that your website will be checked almost constantly; every 30 seconds depending on the plan that you pick.

What Makes the Automated Testing Process More Reliable Than Manual Testing?

Manual software testing processes have been around for decades and have proved reliable all these years. However, when benchmarked with automated testing processes, it seems to be lacking in this regard. It is a known fact that test automation speeds up delivery for software testers, but at first glance, this methodology of testing systems and apps seems unreliable. A deeper dive into both automated and manual testing processes reveals a shocking truth.

Running DevOps Teams with Agile Project Management Principles

DevOps defines the practice of combining software development and IT operations, with the goal of shortening a systems development lifecycle through the method of continuous delivery. Software development has made continuous delivery more possible, as improvements to the programming and design of applications can be made on a regular basis, and don't always require the absolute completion of a previous task. This has led to the increasing use of Agile methodologies in DevOps management.

Redgate Software Adopts Policy-Driven Approach to Data Protection with New Data Catalog Release

In a move to help businesses simplify their data management practices by automating policy decisions, the latest release of Redgate Software's SQL Data Catalog now provides a simple, policy-driven approach to data protection.

Highlights from KubeCon + CloudNativeCon 2022

After two years of virtual editions, KubeCon + CloudNativeCon Europe returned as a hybrid event, with its in-person portion held in Valencia, Spain, from May 16-20. As platinum sponsors of this year’s conference, Datadog held a booth where we showcased the latest updates to our Kubernetes monitoring solution, including the new Kubernetes resources overview, improved OpenTelemetry support, and the latest version of the Datadog Operator for Kubernetes.

Here's how companies can make sure they are blockchain-ready

Blockchains, once considered a nascent, frontier technology, have become increasingly critical infrastructure for enterprises that want to keep pace with the future of information and value transfer. A blockchain is a shared digital ledger of transactions that is duplicated and distributed across a network of computer systems. The ledger is nearly impossible to cheat or hack, because it is verified by multiple participants across the globe and underpinned by cutting-edge cryptography.

Network Fault Monitoring vs. Network Performance Monitoring

Every IT administrator knows that users typically complain of two things: the network doesn’t work or it’s slow. When your network isn't working, it’s usually because something is down and we can rely on Network Fault Monitoring tools to notify us. But where do we start when users complain of poor performance? And what tools are available to help us? In these situations, Network Performance Monitoring tools might be just what you need.

Top tips for selecting the right ITSM solution for your Business

Selecting the right IT Service Management (ITSM) tool and ITSM software vendor is challenging. To select a suitable ITSM solution for your business, you must consider diverse factors. ITSM services are evolving rapidly, where one ITSM solution will help you streamline all the IT processes. So, a business must choose the best ITSM tool available. ITSM Solution is a software or tool that helps organizations manage the end-to-end delivery of IT services to customers.