Operations | Monitoring | ITSM | DevOps | Cloud

How Status Pages can help you build better relationships with your customers

Uptime monitoring. You keep hearing us talking about it and you know why it’s important, hey, you might even have a StatusCake account. But do you know what to do if you do experience website downtime? Let’s do a little quiz. Your website has suffered two hours of downtime. Do you: If you answered a, you might be a lost cause (I’m only joking, you should just definitely read to the end of this post), and if you answered d, crack out the sales bell and start dinging!

Spring Boot Performance Workshop with Vlad Mihalcea

A couple of weeks ago, we had a great time hosting the workshop you can see below with Vlad Mihalcea. It was loads of fun and I hope to do this again soon! In this workshop we focused on Spring Boot performance but most importantly on Hibernate performance, which is a common issue in production environments. It’s especially hard to track since issues related to data are often hard to perceive when debugging locally.

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How much could software errors be costing your company?

Errors are an inevitable part of building software. But while you can't eradicate them, you can definitely mitigate them. If you don't measure, track or resolve errors, you're ignoring a loss in revenue. It's time to pay attention to how much software errors are costing your company and take action, catching them early with methods like smarter testing and crash reporting. Using a few industry averages, you can put a number to the real cost of software errors in your company and start to plug cash leaks like wasted developer time and lost customers.

Ready for Anything with the PagerDuty Operations Cloud

In a world of digital everything, teams face increasing complexity. Ever-growing dependencies across systems and processes put customer and employee experience, not to mention revenue, at risk. There is simply too much data to sift through and correlate for humans to understand what is important and know when something is going wrong.

A "Single Source of Truth": New Tools for Fast, Efficient Customer Service

Customer-facing teams have their hands full doing whatever they can to address customer issues quickly. At PagerDuty, our goal is to ease the burden of these teams by giving them the tools and access they need to deliver excellent customer experiences. Over the last year, we have deepened our integration with Salesforce Service Cloud, allowing users to work directly within the platform, reducing the need to context switch.

The Future of Incident Response is Automated, Flexible, and Proactive

We know our customers rely on PagerDuty as the backbone of critical real-time operations, so we want to make sure each and every enhancement helps streamline incident response. How can we help our customers spend less time firefighting and more time innovating? One of PagerDuty’s values is Champion the Customer – and we take this very seriously. When building and improving features, we aim to keep a pulse on what’s going on with our customers: what’s keeping them up at night?

What is SD-WAN

SD-WAN is software to help manage the WAN. It makes the management and operation of a WAN by decoupling the networking hardware from its control mechanism and making it more straightforward. SD-WAN is a transformative technology used to simplify IT infrastructure management through a virtual WAN architecture that securely connects users to their applications. To understand SD-WAN, we should start with the traditional WAN.

What's the Best Way to Backup Files in 2022?

In 2022, we have a massive amount of data storage services right at our fingertips. From free, local software included on our devices to premium, top-of-the-line cloud storage services that hold up to 15GB of data for free (and a lot more if you pay). Of course, we can't forget the trusty hard drive, the clunky brick you carry around in your bag that acts as a safe haven for your files until you drop it. When it comes to backing up files, safety is often overlooked.

MEVN stack tutorial | Build a CRUD app using Vue 3, Node, Express & MongoDB

MEVN stack is a popular Javascript software stack that has become very popular in recent times to build powerful web applications. MEVN stack involves four technologies to build an end-to-end web application, namely, MongoDB, Expressjs, Vuejs, and Nodejs.