An enterprise IT company hosted a large industry event that drew attendees from all around the globe, including key technology leaders. Organizers knew that their IT offerings needed to be top notch to ensure attendees were happy when it came to event experience. The event application allowed attendees to browse and register for sessions at the event. So, organizers needed to be able to identify issues in real-time and fix them quickly.
Today, we’re announcing major new updates to Honeycomb’s PagerDuty integration. These updates put more of the information you need into PagerDuty notifications and allow for greater configurability. These enhancements are available to all users who leverage Honeycomb Triggers and Burn Alerts to send notifications via PagerDuty.
RMM is short for remote monitoring and management. RMM software is used to do two things: a) gather information from remote endpoints and networks to assess their health; and b) perform various remote IT management tasks on them without disruption. RMM solutions are most widely used by managed services providers (MSPs).
For more than a million organizations around the world, Microsoft Teams is at the core of communications and productivity in today’s hybrid workplace. Having made the investment in Teams, organizations have realized a challenge when it comes to Microsoft Teams user experience: visibility into the many factors that can impact Teams performance, from networks and ISPs to misconfigured routers.
What’s just as important as resolving an impacted service? Providing detailed yet digestible updates to your communities and stakeholders. A recent update to StatusCast, involves the addition of three new status types that can be assigned to your components. Detailed communications is an essential component of incident response and management, and additional status types provide your users with a more granular view of incident activity.
A recent ESG/ISSA survey highlighted that security professionals are overwhelmed with competing proprietary data standards and integration challenges. Today’s security landscape often comprises dozens of tools, each with its own unique format. Even if the format is defined and widely adopted, like Syslog, implementations vary widely from tool to tool, or even from release to release for the same tool. How big of a problem are these differing data formats?
Organizations have this tendency of buying expensive equipment, they think that it enhances the efficiency with which their employee perform their tasks. But they don't keep track of their assets. Maintenance of these costly assets is equally important to keep their efficiency up. Negligence of these tasks can lead to major asset failure, increased downtime, asset misplacement, asset theft, and so on. No organization will want to be in a situation like this.
How are you tracking the long-term operation and health indicators for your micro and macro services? Service Level Indicators (SLIs) and Service Level Objectives (SLOs) are prized (but sometimes “aspirational”) metrics for DevOps teams and ITOps analysts. Today we’ll see how we can leverage SignalFlow to put some SLOs Error Budget tracking together (or easily spin up same with Terraform)!
